LibraryMark
Plastic
- Joined
- Jun 4, 2011
- Location
- SW Michigan, USA
Just a heads up for anyone considering ordering Cincinnati parts from Fives Machining Systems, Inc. I ordered a brake shoe for my Toolmaster 1D.
1) On my very first order from them, they send the wrong part.
2) Then, they told me to use their UPS account # to send it back (UPS will not do this for me). Instead of having UPS send me a shipping label, Fives insisted on having UPS come by and pick it up (a major inconvenience).
3) They did sent the right part, a 1 oz. part with a shipping cost of $15.57.
4) And - They charged me for the wrong part until it's received back.
Plus - they want $4,000 ()for a shaft that I would like to replace on my mill. There is no Toolmaster 1D in existence that I am aware of that is even worth that much. What are they smoking?
Just beware - these guys are no fun to deal with.
1) On my very first order from them, they send the wrong part.
2) Then, they told me to use their UPS account # to send it back (UPS will not do this for me). Instead of having UPS send me a shipping label, Fives insisted on having UPS come by and pick it up (a major inconvenience).
3) They did sent the right part, a 1 oz. part with a shipping cost of $15.57.
4) And - They charged me for the wrong part until it's received back.
Plus - they want $4,000 ()for a shaft that I would like to replace on my mill. There is no Toolmaster 1D in existence that I am aware of that is even worth that much. What are they smoking?
Just beware - these guys are no fun to deal with.