Not happy with new Pressbrake
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  1. #1
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    Default Not happy with new Pressbrake

    Okay, so the brand new Betenbender press brake showed up today, there're what appears to be a chain gouge on the bed that will need to be stoned down flush before putting the bottom die in.
    The upper die bolts to pinch the die won't tighten up, so I need to take a tap to the holes and chase the threads.
    The threaded holes that also hold the bottom die gouged into the tee slot.
    There's other Allen bolts for the front support arms that are missing... I hope this is not a reflection as to how the rest of the machine was made.

  2. #2
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    Unfortunately, I did post my did dis-satisfaction with your choice.
    I observed much of what you describe on a simple 4' shear I did the
    install for.

    I also suggested to you, a rebuilt Cincinnati, remachined, and with new controls.
    Last edited by digger doug; 01-10-2018 at 06:17 AM.

  3. #3
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    Quote Originally Posted by digger doug View Post
    Unfortunately, I did post my did satisfaction with your choice.
    I'm gonna read that as "dissatisfaction", cause otherwise I is confused...

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  5. #4
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    I should be able to clean up these issues in a couple of hours, first I need to get a flat stone to fit down in the 1/2" groove.

  6. #5
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    can you post up photos? Did the machine come with startup support and training from the factory?

  7. #6
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    Quote Originally Posted by Milland View Post
    I'm gonna read that as "dissatisfaction", cause otherwise I is confused...
    ^%$#@! auto correct strikes again (I was batting 1000 yesterday eh ?)

    Fixed it.

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  9. #7
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    Yes, the machine came with start up help, once I get it powered up they have a guy that will come in and spend part of a day going over things with me.
    I ordered the machine with a (5 station go to pro ) which if I understand it correctly will have a memory that will remember 5 ram depth programs and 5 back gage programs.

  10. #8
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    You paid for a fully functional machine, not a brand new fixer upper. Make the setup guy do what needs to be done to your satisfaction. Yeah, finish tapping every freekin hole. Get the power there and leave the final connection for him. Read as much as you can about the machine and make the setup guy program and execute all movements of every axis. And if 5 steps only then a 5 step program.
    Set him up with all the sheet/plate metal he wants and make sure the grain is marked on all pieces submitted. Short pieces and 6 foot plus pieces

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  12. #9
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    I agree, you paid for a new machine. I would document the problems and have the service guy fix it. This may sound stupid, but if you fix things, that's another way for the manufacturer to void a warranty.

    This tapatalk has been giving me a network error for a week again. First topic I have been able to get into.

    Sent from my 2PS64 using Tapatalk

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  14. #10
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    Make them fix it. Gouged parts should be replaced or the machine discounted appropriately. You want to make it clear from the beginning that they shouldn't screw with you so when you find something really wrong they are happy to buy the machine back.

    The only reason to buy new equipment these days is for functional performance guarantees from the manufacture or if what you need is simply not available in the used market.

  15. #11
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    You are not happy with the new press brake....try buying a used one

  16. #12
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    As much as I'd like to make them do the repairs, I really want to take my time with it, there are sharp corners on the bed that I want to break to prevent us from getting cut when sliding the dies in and out, Chase the threaded holes with a tap and blow them out.
    I will also stone the bed down where it looks like the chain from a chain binder gouged it.
    I'm also going to start running the conduit for the #4 wires.

  17. #13
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    Just doesn't seem right to spend that kind of money on a new machine then have to rework it before it can be put into service. If it was me it would go right back where it come from.

  18. #14
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    Quote Originally Posted by lars66 View Post
    Just doesn't seem right to spend that kind of money on a new machine then have to rework it before it can be put into service. If it was me it would go right back where it come from.
    "Made in USA" doesn't mean "Made any better"......

  19. #15
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    I spent the day cleaning paint off the machined surfaces of the upper pinch clamp, chasing threads and breaking the sharp edges, now I need to clean the track of the lower die holder, the threaded holes used to center the die holder have burs where the drill and tap busted through.


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