Hi All:
Something not obvious from the OP's post;
Davis in SC is a moldmaker by trade, and I assume he's mostly talking about plastic injection molds.
These tools are complex in ways most people cannot even begin to understand, and it's not always obvious how to take them apart properly.
An immense amount of expensive damage can be done to a tool by the "Take Out all the Bolts, Turn it Over and Shake it" method of disassembly.
Even more can be done by the "Beat it with a Hammer" method. and although you may think I'm exaggerating...I've dealt with it more than once in my career, and this from molders who really should know better.
So moldmakers are protective of their tooling by nature, and it's usually for a good reason.
I'm the same as Davis; it pisses me off to no end to see a quality tool I spent a lot of effort on, smashfucked by some dumbass with shit for brains and no clue about what he's just destroyed.
So yeah Davis, I'm with you on this one; keep the ignorant fucking mitts off the tools I built...I don't CARE who owns it; if it needs service send it back to me and I'll deal with it properly.
If I see evidence of that kind of abuse, I will document the damage and reject responsibility for the future performance of the tool in writing.
I've had a few squawks from customers over this hard-ass attitude but it's saved my bacon a few times too.
Cheers
Marcus
Implant Mechanix • Design & Innovation > HOME
www.vancouverwireedm.com