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  1. #1
    Milacron's Avatar
    Milacron is online now Diamond
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    Default "Internet Explorer has stopped working" error

    and must close down"....used to be a rare event, now happening every 10 minutes it seems like. No such issues with Firefox on same computer. Below are the details of the crash. Any ideas for a cure ?
    ================================================

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 8.0.6001.18372
    Application Timestamp: 496f0a55
    Fault Module Name: GoogleToolbarDynamic_6BC68FE03E7B66EC.dll
    Fault Module Version: 6.1.1715.1442
    Fault Module Timestamp: 4a0de5c1
    Exception Code: c0000005
    Exception Offset: 000914c2
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 8d13
    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
    Additional Information 3: 8d13
    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

  2. #2
    67Cuda's Avatar
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    Default

    Which explorer? Try re-installing the version you have, or upgrade to 8. Have you made and recent changes or additions to your system? Could be a virus that targets IE. Other than that no idea.

    Tom

  3. #3
    Mark Rand is online now Titanium
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    No specific suggestions other than the general ones of hit the M$ update thing for M$ updates and Google for any Google toolbar updates. If it's at all a common problem someone will already have suffered from it.

    It's a real shock to the system when you discover that you really are the first person in the world to exercise a particular bug

  4. #4
    oldvan's Avatar
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    Perhaps a virus got past your antivirus soft?

    Try this virus removal tool, see if it finds anything.
    http://www.softpedia.com/get/Antivir...val-Tool.shtml

    Reset all Internet Explorer addons, may be one is corrupted.
    http://support.microsoft.com/kb/923737

    I've seen dying memory or video card cause quirks, but usually carry over to other programs, not just 1.

  5. #5
    John Poyser's Avatar
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    I think it is actually a Microsoft problem, it happens to me at least 4-6 times a day along with a lot of other Microsoft things going sideways.

  6. #6
    tmt
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    Default

    I am no expert on this, if you recently updated to IE8, you may well need to update your Google toolbar.

  7. #7
    Toolznthings's Avatar
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    Hello,
    Had lots of problems with IE 8 and went back to seven. Att dsl support told me to stay away from 8 because of problems.

    Brian

  8. #8
    67Cuda's Avatar
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    I use IE 8 on three different computers with no issues.

    Tom

  9. #9
    Carl Darnell is offline Titanium
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    I downloaded IE8 at M$ suggestion and it never worked again. I tried to delete it and go back to IE7 and it still would not work. Talked to a Windows tech and he said I would probably have to format the drive and start over because it probably lost some of the registry. I deleted IE completely as I could and have been using Google Chrome since then and it works way better than IE ever did. A friend had to email Firefox and Google because I couldn't even get on the internet then but I could get emails.

    I have Firefox and Google Chrome but use Google all the time.

    I guess it's hit and miss. Works for some and won't for others.

  10. #10
    gregormarwick is online now Stainless
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    Google toolbar is bringing it down. c0000005 is the code for a general protection fault. Probably it's calling some function not present in the IE8 API. Update google toolbar or uninstall it. It doesn't do anything remotely useful IMO anyway.

  11. #11
    67Cuda's Avatar
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    Quote Originally Posted by gregormarwick View Post
    Google toolbar is bringing it down. c0000005 is the code for a general protection fault. Probably it's calling some function not present in the IE8 API. Update google toolbar or uninstall it. It doesn't do anything remotely useful IMO anyway.

    That is probably why I'm not having any problems. I never load any of that BS.

    Tom

  12. #12
    Milacron's Avatar
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    Quote Originally Posted by gregormarwick View Post
    Google toolbar is bringing it down. .
    I suspected as much from the error details but wasn't sure.... uninstalled Google toolbar earlier this morning..so far so good. FWIW I'm on IE8.

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