precisionworks
Diamond
- Joined
- Apr 20, 2005
- Location
- Benton, IL USA
My 8" Bison forged steel Set-Tru chuck has had a weak grip since day 1 (bought almost 3 years ago). Slippage in the jaws has messed up a part or three but it finally scarred a customers barrel & that meant polishing, bead blasting & blueing - about a $100 net loss on that job. I talked with Bison customer service right after purchasing the chuck & they indicated that the very smooth grind necessary for small T.I.R. was causing the problem - like a dummy I believed that story until this week.
I spoke with a number of chuck manufacturers & importers & all said the same thing ... the top jaws are not correctly ground. Phoned Bison CS again & explained the situation, they said after 12 months they would do nothing except sell me another set of top jaws for $237.80 + shipping & wouldn't guarantee that those would be any better. That seemed wrong so another call was placed, this time to the manager of CS. She said exactly the same thing & added that the next time I had a problem it needed to be addressed during the 12 month warranty. I told her that I'd never have a problem again with anything Bison since I'll never buy that brand again. Her reply is classic ...
I told her a few things that cannot be printed on a family forum, questioned her skills & abilities & suggested that she change her job title to Customer Service Avoidance Manager ... & hung up disappointed.
Seemed like there are four options, all somewhat expensive.
1) Sell the Bison on eBay for half of what it cost & buy a Kalamazoo Micro-Set or similar. About $700 difference.
2) Buy the Bison top jaws & hope they are better. $250 there & iffy.
3) Find a chuck grinding shop, ship off the entire chuck with jaws, wait a month & be guaranteed a good result for $800 (Worldwide Chuck Services does this & probably others)
4) Bore the jaws myself ...
The issue on in-shop boring is that the jaws must be pre-loaded & that means purchasing some type of boring ring. Dorian makes a really nice one for $899 & Ajax Tools sells an almost identical copy for $350 + $15 shipping. Called my old buddy Rocky at Ajax & managed to get the boring ring for $299 + $15 shipping. He said not to tell anyone except my friends on PM
(Call Toll Free (800)-543-5998. Monday - Friday 8-5 & be sure to speak only with Rocky).
The fixture is made by Taiki Industrial in Taichung City, Taiwan. Jaw Boring Fixtures (3 - Jaws)(TL-125) - Taiki Industrial Co., Ltd.
Nicely done (should be for three Franklins) and works well. Can't imagine that the Dorian version is any nicer. BUT ... all rings are made to fit flat soft jaw & won't work on step jaws unless the step jaws are modified. First step was to plunge bore the jaw bolt hole opening to .750". The jaws are over 65 HRc & the speed was set to 150 rpm to produce a surface speed of 29 sfpm. First tool was a radius edge solid carbide 4-flute mill followed by a square edge solid carbide 4-flute mill.
The factory bore (on the bottom) is rough but the new bore came out really smooth.
Then turn down the bolt heads to .500" to fit the .500" hole in the adapter, press the head into the adapter & silver braze.
The adapters come out even with the face of the jaw & allow the fixture to grip:
Chucked up the 1.5" Thomson shaft & immediately noticed that the wrench went tight. Before it would go sort of tight, then the next pinion would tighten a bit more, then the next pinion, etc. Now any pinion brings the jaws closed & that's it. TIR after boring read .0004" without any adjustment of the Set-Tru screws. After grinding the TIR should be .0002" or less.
Time spent cleaning & greasing the chuck - 3 hours. Time to plunge mill the jaws & machine the adapters - 7 hours. Value of a chuck that grips as it should ... priceless
Ordering the small 1" diameter with 1/4" bore Norton stones from Sopko tomorrow & should have this done soon.
Here's the interesting part of all this & why the title mentions Fuerda-Gator. Andrew Latawiec (previously in charge at Bison) is now VP at Global Tooling Solutions, maker of Gator (the new name for Fuerda) chucks. I'd spoken with Andrew some years ago, easy to remember his heavy Polish accent & he's really happy to be away from Bison because of "a number of changes that were taking place". Related my lack of customer service story & he assured me that will not happen with Gator & GTS as long as he's in charge.
The Gator chucks are 100% dimensionally identical to Bison (wonder where Andrew got those prints ???) so a Gator chuck will fit a Bison backplate, etc. Global Tooling Solutions has these made in China & has in the factory QC by GTS employees. Probably the only shop in China full of Eastern Europeans with a heavy Polish accent. Chucks are checked again when they reach the USA & all carry a 2 year warranty.
Will I ever again buy anything Bison - right after Hell freezes over. The closest competitor is Kalamazoo (KCM) still made in the USA. Nice folks on the phone & I've not heard anything negative about them. The Fuerda-Gator gets good reviews from people I trust - nothing wrong with a Polish designed product, made in China & back by USA sales & service.
I spoke with a number of chuck manufacturers & importers & all said the same thing ... the top jaws are not correctly ground. Phoned Bison CS again & explained the situation, they said after 12 months they would do nothing except sell me another set of top jaws for $237.80 + shipping & wouldn't guarantee that those would be any better. That seemed wrong so another call was placed, this time to the manager of CS. She said exactly the same thing & added that the next time I had a problem it needed to be addressed during the 12 month warranty. I told her that I'd never have a problem again with anything Bison since I'll never buy that brand again. Her reply is classic ...
Sorry about that.
I told her a few things that cannot be printed on a family forum, questioned her skills & abilities & suggested that she change her job title to Customer Service Avoidance Manager ... & hung up disappointed.
Seemed like there are four options, all somewhat expensive.
1) Sell the Bison on eBay for half of what it cost & buy a Kalamazoo Micro-Set or similar. About $700 difference.
2) Buy the Bison top jaws & hope they are better. $250 there & iffy.
3) Find a chuck grinding shop, ship off the entire chuck with jaws, wait a month & be guaranteed a good result for $800 (Worldwide Chuck Services does this & probably others)
4) Bore the jaws myself ...
The issue on in-shop boring is that the jaws must be pre-loaded & that means purchasing some type of boring ring. Dorian makes a really nice one for $899 & Ajax Tools sells an almost identical copy for $350 + $15 shipping. Called my old buddy Rocky at Ajax & managed to get the boring ring for $299 + $15 shipping. He said not to tell anyone except my friends on PM
The fixture is made by Taiki Industrial in Taichung City, Taiwan. Jaw Boring Fixtures (3 - Jaws)(TL-125) - Taiki Industrial Co., Ltd.
Nicely done (should be for three Franklins) and works well. Can't imagine that the Dorian version is any nicer. BUT ... all rings are made to fit flat soft jaw & won't work on step jaws unless the step jaws are modified. First step was to plunge bore the jaw bolt hole opening to .750". The jaws are over 65 HRc & the speed was set to 150 rpm to produce a surface speed of 29 sfpm. First tool was a radius edge solid carbide 4-flute mill followed by a square edge solid carbide 4-flute mill.
The factory bore (on the bottom) is rough but the new bore came out really smooth.
Then turn down the bolt heads to .500" to fit the .500" hole in the adapter, press the head into the adapter & silver braze.
The adapters come out even with the face of the jaw & allow the fixture to grip:
Chucked up the 1.5" Thomson shaft & immediately noticed that the wrench went tight. Before it would go sort of tight, then the next pinion would tighten a bit more, then the next pinion, etc. Now any pinion brings the jaws closed & that's it. TIR after boring read .0004" without any adjustment of the Set-Tru screws. After grinding the TIR should be .0002" or less.
Time spent cleaning & greasing the chuck - 3 hours. Time to plunge mill the jaws & machine the adapters - 7 hours. Value of a chuck that grips as it should ... priceless
Ordering the small 1" diameter with 1/4" bore Norton stones from Sopko tomorrow & should have this done soon.
Here's the interesting part of all this & why the title mentions Fuerda-Gator. Andrew Latawiec (previously in charge at Bison) is now VP at Global Tooling Solutions, maker of Gator (the new name for Fuerda) chucks. I'd spoken with Andrew some years ago, easy to remember his heavy Polish accent & he's really happy to be away from Bison because of "a number of changes that were taking place". Related my lack of customer service story & he assured me that will not happen with Gator & GTS as long as he's in charge.
The Gator chucks are 100% dimensionally identical to Bison (wonder where Andrew got those prints ???) so a Gator chuck will fit a Bison backplate, etc. Global Tooling Solutions has these made in China & has in the factory QC by GTS employees. Probably the only shop in China full of Eastern Europeans with a heavy Polish accent. Chucks are checked again when they reach the USA & all carry a 2 year warranty.
Will I ever again buy anything Bison - right after Hell freezes over. The closest competitor is Kalamazoo (KCM) still made in the USA. Nice folks on the phone & I've not heard anything negative about them. The Fuerda-Gator gets good reviews from people I trust - nothing wrong with a Polish designed product, made in China & back by USA sales & service.