I am considering a Haas, it is about the only thing out there in a small footprint VMC with any presence on the used market. But I have always maintained my own equipment, debugged and repaired it myself when needed, then bought parts from the manufacturer if available.
To maintain it you need electrical prints. Does Haas supply these to users? If I buy parts do I have to buy them from the dealer, or can I buy them from Haas?
The local Haas reps are an hour and a half away and I have already had a distasteful experience with them. Was looking at a used machine, called Haas service which magically bounced me to them, gave them the serial number to find out what options were installed. They wouldn't tell me, "privileged information" then said. How much would it cost to have those options turned on? Couldn't tell me without knowing what options were installed.....which they couldn't tell me....So I called Haas main number in Oxnard, they gave me the info no problem. If I have to deal with that kind of crap from the rep, not going to buy the brand....
To maintain it you need electrical prints. Does Haas supply these to users? If I buy parts do I have to buy them from the dealer, or can I buy them from Haas?
The local Haas reps are an hour and a half away and I have already had a distasteful experience with them. Was looking at a used machine, called Haas service which magically bounced me to them, gave them the serial number to find out what options were installed. They wouldn't tell me, "privileged information" then said. How much would it cost to have those options turned on? Couldn't tell me without knowing what options were installed.....which they couldn't tell me....So I called Haas main number in Oxnard, they gave me the info no problem. If I have to deal with that kind of crap from the rep, not going to buy the brand....