OKIEMACHINIST
Aluminum
- Joined
- Jan 24, 2006
- Location
- OKLAHOMA
About a year or so ago there was a thread about Mazak Starting to charge buyers a fee for technical support for any used equipment purchased. There was such a uproar about this that they decided to suspend that policy. However they apparently decided to take a different measure to get this fee.
We just got in a new Mazak Nexus 350M. Since Mazak couldn't get here to install it for a few days, I decided to set it up myself so we can start making money. Powered it up and got an "RD Battery not mounted" alarm. What the hell is that? So I called Mazak and 6 hours later they called me back to tell me the new machines now requires a "Magic Code" to be entered and only a Mazak Service Tech can put in this code. They said that if the machine is moved that it automatically shuts the machine down and you will have to call a service guy to come back out to put in the code. So I asked them, if I decided to move the machine in my own facilty I will have to call a service guy? Answer---Yes, and if you sale the machine to Joe Blow then he will have to a pay $2500 for a guy to come out and put in the code. Mazak states the following:
THIS MACHINE IS EQUIPPED WITH A RELOCATION DETECTOR IS A PERMANENT BATTERY OPERATED DEVICE THAT RESIDES IN THE ELECTRICAL CABINET OF THE MACHINE. THIS DEVICE IS STANDARD FOR ALL MAZAK MACHINES AS AN EXPORT COMPLIANCE MEASURE TO PREVENT ILLEGAL TRANSFERS AND MISAPPROPRIATIONS WITHOUT THE PROPER GOVERNMENTAL AUTHORIZATION. THE DEVICE WILL SIGNAL AN ALARM AND COMPLETELY SHUT DOWN THE MACHINE UPON ANY REPOSITIONING AND/OR RELOCATION OF THE MACHINE. MAZAK REQUESTS THAT YOU CONTACT THE LOCAL MAZAK EPRESENTATIVE PRIOR TO ANY REPOSITIONING AND/OR RELOCATION OF THE MACHINE. THE MAZAK
REPRESENTATIVE WILL VERIFY THE LOCATION OF THE MACHINE ACCORDING TO THE PROPER EXPORT ADMINISTRATION GUIDELINES AND ISSUE A NEW PASSWORD TO INITIATE STARTUP OF THE MACHINE.
To me, this is just another scam to make money on used equipment. If they are so concerned about protecting themselves from getting into trouble for exporting the equipment to countries where they are not suppose to be, then why dont the just have the buyer sign a waiver stating that they will not export the machine out of the country.
Any thoughts............
We just got in a new Mazak Nexus 350M. Since Mazak couldn't get here to install it for a few days, I decided to set it up myself so we can start making money. Powered it up and got an "RD Battery not mounted" alarm. What the hell is that? So I called Mazak and 6 hours later they called me back to tell me the new machines now requires a "Magic Code" to be entered and only a Mazak Service Tech can put in this code. They said that if the machine is moved that it automatically shuts the machine down and you will have to call a service guy to come back out to put in the code. So I asked them, if I decided to move the machine in my own facilty I will have to call a service guy? Answer---Yes, and if you sale the machine to Joe Blow then he will have to a pay $2500 for a guy to come out and put in the code. Mazak states the following:
THIS MACHINE IS EQUIPPED WITH A RELOCATION DETECTOR IS A PERMANENT BATTERY OPERATED DEVICE THAT RESIDES IN THE ELECTRICAL CABINET OF THE MACHINE. THIS DEVICE IS STANDARD FOR ALL MAZAK MACHINES AS AN EXPORT COMPLIANCE MEASURE TO PREVENT ILLEGAL TRANSFERS AND MISAPPROPRIATIONS WITHOUT THE PROPER GOVERNMENTAL AUTHORIZATION. THE DEVICE WILL SIGNAL AN ALARM AND COMPLETELY SHUT DOWN THE MACHINE UPON ANY REPOSITIONING AND/OR RELOCATION OF THE MACHINE. MAZAK REQUESTS THAT YOU CONTACT THE LOCAL MAZAK EPRESENTATIVE PRIOR TO ANY REPOSITIONING AND/OR RELOCATION OF THE MACHINE. THE MAZAK
REPRESENTATIVE WILL VERIFY THE LOCATION OF THE MACHINE ACCORDING TO THE PROPER EXPORT ADMINISTRATION GUIDELINES AND ISSUE A NEW PASSWORD TO INITIATE STARTUP OF THE MACHINE.
To me, this is just another scam to make money on used equipment. If they are so concerned about protecting themselves from getting into trouble for exporting the equipment to countries where they are not suppose to be, then why dont the just have the buyer sign a waiver stating that they will not export the machine out of the country.
Any thoughts............