rockfish
Titanium
- Joined
- Aug 27, 2006
- Location
- Munith, Michigan
Well, the saga continues..........
We had Mazak come out and spend two days pouring over the machine, trying to find out why we had an errant e-stop alarm. They finally decided that I had a corrupt software card and another bad card in the back of the machine. We ordered the parts from Mitsubishi, and a different service man came out today to install. He immediately had problems after installing the cards........fiddled around for about an hour and finally came into the office and claimed that we lost our LADDER somehow. Now, he's not sure if we needed the parts we had ordered at all.......and we are anxiously awaiting a fax from Japan, as Kentucky can't find the LADDER for my machine.
Meanwhile, I've racked up almost $4K in service calls and parts. I bought this machine for $17,500..........and now have $25,820 into it and haven't made a chip yet. This machine may yet put me out of business.
Frank
Home
We had Mazak come out and spend two days pouring over the machine, trying to find out why we had an errant e-stop alarm. They finally decided that I had a corrupt software card and another bad card in the back of the machine. We ordered the parts from Mitsubishi, and a different service man came out today to install. He immediately had problems after installing the cards........fiddled around for about an hour and finally came into the office and claimed that we lost our LADDER somehow. Now, he's not sure if we needed the parts we had ordered at all.......and we are anxiously awaiting a fax from Japan, as Kentucky can't find the LADDER for my machine.
Meanwhile, I've racked up almost $4K in service calls and parts. I bought this machine for $17,500..........and now have $25,820 into it and haven't made a chip yet. This machine may yet put me out of business.
Frank
Home