Gordon
It is ISO it does not make much of a difference what I make, if it is salad or space shuttle parts ISO should nto care. YES I need it or I would not be asking. No, we do nto have quality problems, we have three engineers that run our company, Engineering Manufacturing and Sales, we do it all we are pretty sharp on things and have documentation on procedures, but sometimes we deviate in the moment. I don't want the bull crap of having to follow a procedure exactly. We want innovation and improvement not stagnation and cogs in a wheel.
And get this, we are getting it because customers require it... My personal position on ISO is it is bullshit, I ran across 20+ countries in the middle east with ISO certs, who could not produce quality. Quality is way beyond writing crap down. Anything can be pencil whipped.