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| Shop Management and Owner Issues Discuss manufacturing and job shop business issues |
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11-19-2009, 05:21 PM
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Aluminum
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Join Date: Sep 2006
Location: PA
Posts: 167
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Quote:
Originally Posted by viper
Not sure if there is anything to make of this but they submitted a RevB drawing in here for quote but put RevA on the PO. I called them on it but have not got a resolution on that yet. Is this a common error? I have never got a rev error on a PO.
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PO errors happen to me all the time. The RevB drawing should be the current drawing, so you're kind of screwed.
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11-19-2009, 06:04 PM
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Titanium
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Join Date: Jan 2007
Location: Norfolk, UK
Posts: 3,914
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Quote:
Originally Posted by Bender
PO errors happen to me all the time. The RevB drawing should be the current drawing, so you're kind of screwed.
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How?......... if the drawing and PO don't match I call bum deal especially with whoremonger clients
Why?......... because if I'd screwed up the paper work, whore monger clients would sure as hell use it against me.
If I call bum deal and they won't play, I'm out of there,........... and off the hook.
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11-19-2009, 07:34 PM
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Cast Iron
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Join Date: Oct 2008
Location: NY
Posts: 474
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Send em' to me, I'll do em' for ya. I love aluminum.
Good luck.
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11-20-2009, 08:05 AM
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Aluminum
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Join Date: Jul 2003
Location: Carson City, Nv. USA
Posts: 163
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Quote:
Originally Posted by StreetSpeed
Send em' to me, I'll do em' for ya. I love aluminum.
Good luck.
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Just what I was thinking.
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11-20-2009, 09:06 AM
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Cast Iron
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Join Date: Apr 2009
Location: Laguna Niguel, California
Posts: 318
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My shop rate is $75.00 pre hour. If you have someone who will do it for $20.00 per hout that's the guy to go to, but what do you think will happen to your job if he gets a job that he can make $30.00 per hour on. Can you say "BACK BURNER".
Like I said, my shop rate is $75.00 per hour. If you have someone who will work for $20.00, then that's the guy to go to. You'll be back after he goes broke.
How long will he be able to go on while making machine payments, rent, power, material, tooling and paying his guys $20.00 per hour. At $20.00 an hour, if you bid a part for 5 hours and your guy takes 6, you've already lost money, and you haven't paid the rent yet. Or you have 2 parts to make, your guy gets the job done in 4.5 hours and you learn he has scrapped one part and it's an $80.00 piece of material. Ya gotta remember Murphy's Law. You need 2 pieces, you start with 2 you end up with one. You need 2 pieces, you start with 3 you end up with 3.
I have not cut my rate, and I am busier than I would like to be.
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11-20-2009, 10:31 AM
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Aluminum
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Join Date: Sep 2006
Location: PA
Posts: 167
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Quote:
Originally Posted by Limy Sami
Why?......... because if I'd screwed up the paper work, whore monger clients would sure as hell use it against me.
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Well, I certainly agree with you there
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11-20-2009, 10:33 AM
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Aluminum
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Join Date: Sep 2006
Location: PA
Posts: 167
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Quote:
Originally Posted by Steve Seebold
Ya gotta remember Murphy's Law. You need 2 pieces, you start with 2 you end up with one. You need 2 pieces, you start with 3 you end up with 3.
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I couldn't even imagine how many times that has happened to me
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11-20-2009, 11:10 AM
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Stainless
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Join Date: Apr 2005
Location: Riverside Ca.
Posts: 1,722
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Quote:
Originally Posted by chip_maker
It don't matter, you submitted the quote, there's no going back. if you do you look like a scumbag. If someone pulled that crap with me i'd tell them to f off and never look back. you made your bed now sleep in it.
I've made the same mistake before and i sucked it up and learned, I have'nt ever and will never go back to a customer asking for more money, ever!
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This X 5 by now. You must be a man of your word. Low balling, then raising the price, is down right low class. Put yourself in their shoes, what if you shopped around for a transmission rebuild and settled on a shop based on price. You drop the car off then get a call, that it will be 50% more, how would you feel? You are now going to scream at the top of your lungs what crooks Acme Transmission are. You are never getting that customer to re-order, and he most definitely will sully your reputation to anyone who will listen.
Do the parts at the quoted price, then raise the rates on the next job, use the low ball job as a learning opportunity.
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11-20-2009, 11:49 AM
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Titanium
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Join Date: Jan 2007
Location: Norfolk, UK
Posts: 3,914
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Quote:
Originally Posted by Steve Seebold
Ya gotta remember Murphy's Law. You need 2 pieces, you start with 2 you end up with one. You need 2 pieces, you start with 3 you end up with 3.
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Oh yes, all too often
AKA;- Sods law
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11-20-2009, 11:55 AM
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Titanium
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Join Date: May 2007
Location: Kansas
Posts: 2,235
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Again, quote was already retracted. They made errors, we made errors. We requoted and they accepted.
I realize retracting a quote can be considered unethical by some but in all fairness, all the customer loyalty, bla bla, is out the window in aerospace anymore. Cheaper is all they care about. Their exact words are "we are always looking for a cheaper vendor" which pretty much means to me that they are already having this one made by someone but they just want to see if I can make it cheaper. So to be fair, there is absolutely nothing in a contract that says "if you lose money on this job, you can make it up on the next ones we send you"... That way of thinking can get you in trouble..
I simply cannot take a $10K hit right now. Can you??? Would you really?? I have a feeling most here would not do what they say in this situation. I bid low but made an honest mistake that sealed the deal for me. I just could not eat a no pay job plus eat more material than I quoted. That is not to mention that scrap rate will likely be high due to the complexity. They already informed me that most are a no-quote on this job and there is a reason for that.
It appears that some understand me and some do not. Dropping off a car for service only to get a higher quote IS part of life... They open it up, then find more wrong and it will cost more. Also keep in mind that a quote is just that, which is not a contract. If I sign on the dotted line, I hold firm to the obligation but there were tons of details left out that most here are unaware of like certain assembly specs that DO make a difference. We get really tired of wasting huge amounts of time getting all this hashed out only to get outbid by someone that does not ask any questions, then looses their ass on the job. I have NEVER lost money on a job and do not plan to if I can help it.
I am not mad and rather respect people's opinions on the matter but I am rather embarrassed to have brought this up on a forum. Especially since there are so many missing details like certain assembly requirements.
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11-20-2009, 12:06 PM
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Aluminum
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Join Date: Jul 2003
Location: Carson City, Nv. USA
Posts: 163
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"Also keep in mind that a quote is just that, which is not a contract."
You are right, a quote is not a contract. However, at least in my mind, a purchase order certainly is.
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11-20-2009, 12:10 PM
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Aluminum
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Join Date: Dec 2008
Location: Portsmouth, England
Posts: 75
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Quote:
Originally Posted by Limy Sami
AKA;- Sods law
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That Marquis de Sod has a lot to answer for...
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11-20-2009, 12:16 PM
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Titanium
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Join Date: Aug 2005
Location: Hernando, FL
Posts: 3,951
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Quote:
Originally Posted by viper
I am not mad and rather respect people's opinions on the matter but I am rather embarrassed to have brought this up on a forum. Especially since there are so many missing details like certain assembly requirements.
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Let that be a lesson to ya....
We, in here, can only give opinions based on the info we are given. I'm sure that all opinions given in here have been honest and would apply very well to certain circumstances, but not necessarily to yours.
You are the best judge as to the proper course of action in your specific case, and it seems you have found the right solution.
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11-20-2009, 01:48 PM
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Aluminum
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Join Date: Sep 2006
Location: Lincoln, NE
Posts: 191
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Quote:
Originally Posted by viper
....... I have NEVER lost money on a job and do not plan to if I can help it.
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Then you've not be at it long enough !!
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11-20-2009, 02:42 PM
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Titanium
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Join Date: Jan 2007
Location: Norfolk, UK
Posts: 3,914
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Quote:
Originally Posted by viper
I have NEVER lost money on a job and do not plan to if I can help it.
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Lucky man, hope it continues.
Now, if you'd kindly explain to us mere mortals exactly how to walk on water,......... just think what a lovely place the world would be.
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11-20-2009, 04:55 PM
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Aluminum
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Join Date: Jul 2003
Location: Carson City, Nv. USA
Posts: 163
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Quote:
Originally Posted by Limy Sami
Lucky man, hope it continues.
Now, if you'd kindly explain to us mere mortals exactly how to walk on water,......... just think what a lovely place the world would be.
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LMFAO, now that is funny.
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11-20-2009, 05:18 PM
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Titanium
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Join Date: Mar 2002
Location: Scotland
Posts: 2,430
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The bit I don`t get here is,why is the customer at fault? Why is it all the customer`s fault that an obvious amateur has quoted something,got a PO and has now decided he doesn`t want to do the job.
The OP comes on here and tells us he`s got a PO he doesn`t want.When people tell him,rightfully in my opinion,that he should honour his quote,he comes out with the crap that they don`t understand aerospace.Further on he comes out with another statement that there`s tricky assembly work involved.
He knew all this when he quoted.
Then,as the thread develops these other posters come along and start telling him he`s right and that the customer is a scumball etc etc.
Am I missing something here.
Mark.
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11-20-2009, 05:22 PM
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Titanium
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Join Date: Jan 2007
Location: Norfolk, UK
Posts: 3,914
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Mark, by my understanding, there was a descrepancy between the drawings quoted and subsequently PO'd.
That is unless I've got the wrong end of the stick,.......... again
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11-20-2009, 05:40 PM
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Aluminum
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Join Date: Jul 2003
Location: Carson City, Nv. USA
Posts: 163
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Look, I do not post much here. I do however, lurk on this forum quite a bit. I think there is an huge wealth of knowledge on this site, much more than most trade forums I have looked at.
That being said, I could not stay quiet on this topic. This OP was looking for a way out of the PO from the word go. If the PO truly did not match the scope of work originally quoted, then he dodged a bullet & is rightfully entitled to re quote.
My only point has been that I would rather take it in the shorts on a job, instead of risking losing the customer. After all, those of us who have been doing this long enough realize that you win some & you loose some.
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11-20-2009, 05:55 PM
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Titanium
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Join Date: Mar 2002
Location: Scotland
Posts: 2,430
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Quote:
Originally Posted by Limy Sami
Mark, by my understanding, there was a descrepancy between the drawings quoted and subsequently PO'd.
That is unless I've got the wrong end of the stick,.......... again
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Sami
the drawing discrepancies surfaced late on in the thread.Long after the customer was being decried by the OP and his supporters.
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