no1boatguy
Plastic
- Joined
- Dec 1, 2017
Hi Everyone
Thought I would share my recent experience with Aloris tool Co. I bought a used Aloris CA tool post off Ebay some time ago. It was the newer style with the laser etched logo. I also bought a used aloris CA2 holder at the same time. I got the tool post and holder and all was well until I bought a couple more Aloris tool holders and they wouldn't fit on the dovetails of the tool post. I was not sure what was causing this issue so I called Aloris to relay my problem. John at Aloris told me to put the tool post and the holders in a box and ship it back to them and they would fix the problem. I asked how much it would cost and John stated there would be no charge and gave me their UPS account # to ship the whole works back to Aloris on their nickle. I shipped evrything back box was heavy and a week later it was all shipped back to me with evrything was fixed and working like it should and did not cost me a dime. So anyone who is considering purchasing Phase 2 or some other brand consider the excellent support Aloris provides long after the sale. Just wanted to relay my experience with Aloris
Thought I would share my recent experience with Aloris tool Co. I bought a used Aloris CA tool post off Ebay some time ago. It was the newer style with the laser etched logo. I also bought a used aloris CA2 holder at the same time. I got the tool post and holder and all was well until I bought a couple more Aloris tool holders and they wouldn't fit on the dovetails of the tool post. I was not sure what was causing this issue so I called Aloris to relay my problem. John at Aloris told me to put the tool post and the holders in a box and ship it back to them and they would fix the problem. I asked how much it would cost and John stated there would be no charge and gave me their UPS account # to ship the whole works back to Aloris on their nickle. I shipped evrything back box was heavy and a week later it was all shipped back to me with evrything was fixed and working like it should and did not cost me a dime. So anyone who is considering purchasing Phase 2 or some other brand consider the excellent support Aloris provides long after the sale. Just wanted to relay my experience with Aloris