Oh absolutely, I did not take it as anything but a good-faith attempt to help -- and it is much appreciated!I was not challenging your experience...did a search to see simply to see how much a problem it is and what the general consensus is. The 'net can be a wealth of info---most times.
As far as S&W goes...no doubt any previous record of acknowledging and engaging in blanket warranty policy or even a recall is likely counter to legal advice regarding liability and service reps are advised to not say a damn thing.
But...back to topic...depending on how many of that particular handgun is out there it's surprising one of the mag companies (at least one of the good mag companies) is not producing an "enhanced" mag.
Since you brought up the specifics of the issue, I just thought it'd be fair for me to elaborate a bit more... and it is the issue that colored my message with a dash of apprehension. I assure you the latter is aimed squarely at S&W.
Also ditto on both points.
I understand the legal ramifications, but one has to wonder what the point of the "lifetime" warranty is if the manufacturer is going to dodge legitimate claims. I can imagine/propose at least 3 different ways this could've been handled well without admitting there's any issue at all.
Regarding the mag customization or custom mags, I've gone so far as to try and call Mec-Gar and a couple of other companies inquiring if they are into this kind of stuff but received a very firm "no" before I could even begin elaborating on what it is I was proposing. Oh well.