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Can I report my employer for incorrect quality practices?

greif1

Aluminum
Joined
Oct 1, 2013
Location
Rochester, NY, USA
Here is a thought; become an internal auditor (no ones seems to like doing this, so a volunteer might make this easy to achieve), then when audit time comes around, you can find this at minimum as an item of potential improvement.
 

michiganbuck

Diamond
Joined
Jun 28, 2012
Location
Mt Clemens, Michigan 48035
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ttrager

Aluminum
Joined
Jul 23, 2015
Location
East Side / Detroit
What exactly is ISO 9001:2015 certification? Is this supposed to be a guarantee to customers that a company is following correct quality practices? I started doing quality inspection at a new company several months ago and my boss wants me to measure parts that require a +/- 0.001 tolerance using a caliper. However I know this is an incorrect and unreliable means of measurement to provide a quality product to the customer we are selling the parts to. Is there some official agency, ISO for example, I can report my company to for practicing these inaccurate methods and then passing these parts off to the customer as "quality" products?

Thank you

No, there is no "agency" to report a company to in this regard.

What ISO is, is a Certification that the Quality Management System (QMS) of the company meets a checklist of criteria that ISO requires for Certification. HOW a company meets those requirements is up to the company. ISO isn't a "quality management system", per se. You don't get a set of 1, 2, 3 instructions that tell you exactly HOW to do things. Otherwise, every company would be doing exactly the same thing, the same way, across the board.

Having said all that, the process/policy we use where I work that defines what tools may be used, or not used, based on blueprint specifications is:

Calipers +/- .005
Micrometers +/- .0005
etc.

The only "ISO Issue"/QMS issue you may have is no stated policy/procedure for identification of what tools are suitable for what tolerances to be kept on a feature.
 

michiganbuck

Diamond
Joined
Jun 28, 2012
Location
Mt Clemens, Michigan 48035
What exactly is ISO 9001:2015 certification? Is this supposed to be a guarantee to customers that a company is following correct quality practices? I started doing quality inspection at a new company several months ago and my boss wants me to measure parts that require a +/- 0.001 tolerance using a caliper. However I know this is an incorrect and unreliable means of measurement to provide a quality product to the customer we are selling the parts to. Is there some official agency, ISO for example, I can report my company to for practicing these inaccurate methods and then passing these parts off to the customer as "quality" products?

Thank you

Likely the first thing to do would be to look up ISO 9001:2015 certification?
 

beege

Stainless
Joined
May 18, 2007
Location
Massachusetts
A long time ago, 25 years or so, one of my co-workers was in the reserves. He had a story about his group on duty checking helo's, and he had asked "are those mikes calibrated?" The sergeant pulls out a scale, holds it up to the mikes, and replies "yup". He was serious.
 

eKretz

Diamond; Mod Squad
Joined
Mar 27, 2005
Location
Northwest Indiana, USA
A long time ago, 25 years or so, one of my co-workers was in the reserves. He had a story about his group on duty checking helo's, and he had asked "are those mikes calibrated?" The sergeant pulls out a scale, holds it up to the mikes, and replies "yup". He was serious.

Yikes. I have to admit, my first thought after reading the OP was: who is he going to tell? The boss's dad? Your case is a little different. Hopefully something was done about that.
 

michiganbuck

Diamond
Joined
Jun 28, 2012
Location
Mt Clemens, Michigan 48035
Buck, you say STFU and then apologise. I see no reason to apologise for suggesting " SHUT THE FRENCH UP".

Sorry, it (STFU) was supposed to go along with the story.
The private is concerned with the method.
The sergeant knows that they don't any measuring device closer than the scale to check the mics and the job has to be done. (perhaps he micrometer measured the thickness of the scale the thickness of the scale, but that does not matter.. The job had to be done with the best device they have at the time, and in a timely manner..

I used the sergeant and a private as examples because to win a war or completed a project the best equipment and best trained at hand has to be the deciding factor.

In the Op's case, the boss suggested the method was sufficient for the work. The Op-likey questioned the act and the method stood firm. Then the op wants to report the company based on his appraisal.

Saying (STFU) was crude and rude, the sergeant could have said "Please do the drill of respecting the chain of command, and do what is in accordance with AR 600-8-105 article 92, not doing so..., you may..., and..., or...." saying all that to every private and soon they would both/all be dead.

The op is saying "this boss is not smart enough."
"This method is not good enough"
"This company is not smart enough."
So should I call the authorities?
On a matter of safety or breaking the law the authorities might be called..but this a qustion of a method for a particular part.

The op did not even take the time to study the authority, If he had he would have found that it does not recomend the method, it just assures the proper equipment is there.

Likely the company has a plate check for jobs requiring a plate check.

Wow, sorry for the long-winded ....

(X) I know, Nobody ever told me STFU, and I never said that To anyone.. Back in the day that might have been be reason for a punch in the nose.
 
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