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HVAC service, Minneapolis area?

mhajicek

Titanium
Joined
May 11, 2017
Location
Minneapolis, MN, USA
It seems HVAC repair service is done like Uber these days, but with piss poor management. I called Gordons, and they said they could have someone out the next day at a certain time, and sent a confirmation email. No call, no show. After calling them a few times, I finally got a call back from someone who said he'd just been assigned the job, and could we schedule for the next day. Next day, no call, no show. So I called Randall, they said they could have someone out the next day, sent a confirmation email which came from the same email address as Gordon's, and again the tech was no call no show.

I'm at a loss as to how to get someone to actually show up.
 

Mr.M

Cast Iron
Joined
Sep 28, 2012
Location
MN, USA
We use Elk River Heating and Air at work. They have been pretty good and I think their service area gets over that far.
 








 
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