mhajicek
Titanium
- Joined
- May 11, 2017
- Location
- Minneapolis, MN, USA
It seems HVAC repair service is done like Uber these days, but with piss poor management. I called Gordons, and they said they could have someone out the next day at a certain time, and sent a confirmation email. No call, no show. After calling them a few times, I finally got a call back from someone who said he'd just been assigned the job, and could we schedule for the next day. Next day, no call, no show. So I called Randall, they said they could have someone out the next day, sent a confirmation email which came from the same email address as Gordon's, and again the tech was no call no show.
I'm at a loss as to how to get someone to actually show up.
I'm at a loss as to how to get someone to actually show up.