wheels17
Stainless
- Joined
- May 10, 2012
- Location
- Pittsford, NY
I had an interesting experience when my windshield cracked on my 2016 Outback. I figured a couple of hundred for changing it out. Oh no, you have to re-calibrate the Eyesight lane monitoring/smart cruise system when you change the windshield. Huh? Insurance company says I have to go to Safelight. They flip the windshield in under half an hour, then dick around with calibrating the Eyesight for another 3 hours. The tell me they've run out of time, please come back in a couple of days.
Next time, 3 more hours sitting in the waiting room, and they still can't calibrate it. So they send me to the dealer.
Third shop visit for the windshield. The dealer says 3-4 hours to calibrate. 3 hours later the dealer has the Eyesight system calibrated, bills the insurance company $425 for the calibration.
The thing that really bugs me about this is that the factory has to have a method for calibrating the system in a few seconds. They aren't spending hours on this on the assembly line. Why can't they pass these techniques on to their dealers?
There's a problem with the wheels on the new Corvettes being very easy to damage. So someone sued GM to get them covered under warranty. GM's defense was apparently to say "our warranty covers defects in materials and workmanship, this is a design issue so it is not covered", and the judge bought it (a bit more complicated than that, but still).
GM Doesn't Have to Help Buyers of Cars w/Inherent Design Flaws - Ep. 7.128 - YouTube
Suit Thrown Out Over C7 Corvette Cracked Rims | GM Authority
Next time, 3 more hours sitting in the waiting room, and they still can't calibrate it. So they send me to the dealer.
Third shop visit for the windshield. The dealer says 3-4 hours to calibrate. 3 hours later the dealer has the Eyesight system calibrated, bills the insurance company $425 for the calibration.
The thing that really bugs me about this is that the factory has to have a method for calibrating the system in a few seconds. They aren't spending hours on this on the assembly line. Why can't they pass these techniques on to their dealers?
There's a problem with the wheels on the new Corvettes being very easy to damage. So someone sued GM to get them covered under warranty. GM's defense was apparently to say "our warranty covers defects in materials and workmanship, this is a design issue so it is not covered", and the judge bought it (a bit more complicated than that, but still).
GM Doesn't Have to Help Buyers of Cars w/Inherent Design Flaws - Ep. 7.128 - YouTube
Suit Thrown Out Over C7 Corvette Cracked Rims | GM Authority