Proto trak mx2 dro

[Jorgec73]

Hi Guys , i dont know if this is the correct forum for this topic

i have a TRAK TRM machine now im having issues with the DRO display MX2 ( SEE IMAGE)
it started with short period of blackouts( the machine continued working but the displays seems to be off )
i take it to an electronic technician and he told me that my display had the videocard broken

some one with the same issue how do you solve it ?
anyone selling this cards ?


thanks!

 

[ShaunM]

We had an MX3 that had similar symptoms, eventually it quit completely. We contacted Southwest Industries, told them the symptoms, and they had a new display on the way in short order. I installed it, verified it worked, and shipped the old one back for a core. I want to say the cost was around $1500 after the core refund.

SWI is a very nice company to work with.

FYI, the replacement had a new LCD screen instead of the old CRT and that was a very nice (unexpected) upgrade.

 

[Jorgec73]

thanks, for youre reply ,

i will try to contact swi to do that!

 

[markz528]

SWI is a very nice company to work with.

Not in my experience. I was about to buy a new Prototrak mill until I called for a few questions. They could care less and had no interest in answering my questions or selling me a new mill.

 

[ShaunM]

Not in my experience. I was about to buy a new Prototrak mill until I called for a few questions. They could care less and had no interest in answering my questions or selling me a new mill.

To be fair, it was a few years ago that I dealt with them so things may have changed. That's too bad about your experience, that old MX3 control was very easy to use and I've heard/read nothing but good things about their newer controls and machines so you (and SWI) missed out.

 

[Bill3D]

I replaced the monitor in ours with a cheap LCD I found online. It has been awhile and I’d probably need to take it apart to get a PN.

 

[tom in nh]

I replaced the monitor in ours with a cheap LCD I found online. It has been awhile and I’d probably need to take it apart to get a PN.

I could use that part number when you have the chance. Thanks!
Tom