Okuma Breaks New Ground with Industry-Leading Warranty Coverage for Machine Tools and Controls

October 31, 2019 11:04 am

The new, standard warranty covers core and high-tech products in addition to OSP and FANUC machine controls.

CHARLOTTE, N.C. – Okuma America Corporation, a world leader in CNC machine tool manufacturing, announces new standard warranty programs for new machine tool purchases effective immediately. The new, standard warranty includes coverage for all Okuma core and high tech products as well as OSP and FANUC controls.

The core product lineup carries a standard, three-year machine warranty and a five-year warranty on Okuma OSP controls. Core products include:

  • GENOS horizontal lathes
  • LB3000 EX II horizontal lathes
  • LB4000 EX II lathes
  • GENOS vertical machining centers
  • MB-4000H horizontal machining centers
  • MB-5000H horizontal machining centers

The high-tech product lineup carries a standard two-year machine warranty and a five-year warranty on Okuma OSP controls. High tech products include:

  • All non-core horizontal lathes
  • All vertical lathes
  • All non-core horizontal machining centers
  • All non-core vertical machining centers
  • All grinders
  • All double column machining centers

All FANUC controlled machines carry a two-year warranty for the machine and control. Warranties for Okuma products also include one year of labor coverage.

“Our mission at Okuma is to passionately pursue a customer for life. Our new standard warranty shows our customers we stand behind them and their decision to purchase an Okuma machine tool. We take pride in creating a customer experience that is unrivaled in the marketplace and one that includes taking care of our customers at every stage of their business cycle,” said Jim King, President and COO of Okuma.

For more information about Okuma America Corporation’s new standard warranty visit https://www.okuma.com/introducing-okumas-new-warranty-program. For more information about Jim King, visit https://www.linkedin.com/in/jim-king-000a1910/.

 

About Okuma America Corporation

Okuma America Corporation is the U.S.-based sales and service affiliate of Okuma Corporation, a world leader in CNC (computer numeric control) machine tools. The company was founded in 1898 in Nagoya, Japan, and is the industry’s only single-source provider of CNC machines, drives, motors, encoders, and spindles, all manufactured by Okuma. The company also designs its own CNC controls to integrate seamlessly with each machine tool’s functionality. In 2014 Okuma launched the Okuma App Store, the industry’s only centralized online marketplace for machine tool apps and related content. Along with its extensive distribution network (largest in the Americas), and Partners in THINC network of enhanced manufacturing technologies, Okuma is committed to helping users gain competitive advantages through the open possibilities of machine tools today and into the future. For more information, visit https://www.okuma.com/ or follow us on Facebook, Instagram, LinkedIn and Twitter.

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