I’ve recently been having a plethora of issues with Fusion. Tool paths won’t generate, I lose existing tool paths, I lose “protected” tool paths, I get all kinds of errors, and I finally had a big problem where an error popped up that Fusion Cam shut down and was no longer working.
I submitted a ticket and requested contact. 8 days later I got an email. They’ve never seen the error before. The guy requested we do a screen share so that we can take a look at the issues I’m having. We set up an appointment and I sit and wait. And wait. 15 minutes after the appointment was supposed to start I get an email asking for an update. I email back that I thought we had scheduled an appointment and was awaiting their call. 10 minutes later I get a call. . . . . From Singapore.
Now to the crux of the issue. Some people claim Autodesk is ITAR compliant some people insist they are not. I’m in the latter camp, I don’t particularly think the cloud is ITAR compliant. Regardless, I have parts, depending on the day of the week and depending on the whim of the administration would be considered ITAR material, IF exported. I don’t export, and thankfully these parts were moved under the Dept of Commerce. However, if exported, they would potentially be ITAR.
Autodesk has now asked me to share this file with them so that they can try and figure out what is causing the issue.
If I’m sending a file containing parts that I could not legally export to Singapore, wouldn’t that be a violation? I’m absolutely sure no one would know or care, the stuff I make is irrelevant to ITSR, but can still be classified that way of someone wanted to.
Edited to add: seeing as a Department of Commerce investigator showed up at a friends house recently with questions about a $100 scope from the 1950’s he sold on eBay that wound up, apparently, in Malaysia, I guess I’m a little more concerned.
I submitted a ticket and requested contact. 8 days later I got an email. They’ve never seen the error before. The guy requested we do a screen share so that we can take a look at the issues I’m having. We set up an appointment and I sit and wait. And wait. 15 minutes after the appointment was supposed to start I get an email asking for an update. I email back that I thought we had scheduled an appointment and was awaiting their call. 10 minutes later I get a call. . . . . From Singapore.
Now to the crux of the issue. Some people claim Autodesk is ITAR compliant some people insist they are not. I’m in the latter camp, I don’t particularly think the cloud is ITAR compliant. Regardless, I have parts, depending on the day of the week and depending on the whim of the administration would be considered ITAR material, IF exported. I don’t export, and thankfully these parts were moved under the Dept of Commerce. However, if exported, they would potentially be ITAR.
Autodesk has now asked me to share this file with them so that they can try and figure out what is causing the issue.
If I’m sending a file containing parts that I could not legally export to Singapore, wouldn’t that be a violation? I’m absolutely sure no one would know or care, the stuff I make is irrelevant to ITSR, but can still be classified that way of someone wanted to.
Edited to add: seeing as a Department of Commerce investigator showed up at a friends house recently with questions about a $100 scope from the 1950’s he sold on eBay that wound up, apparently, in Malaysia, I guess I’m a little more concerned.