Rick Finsta
Stainless
- Joined
- Sep 27, 2017
I know, I know.
Lots of folks hear about shit not going right, and I am a believer that if something goes much better than expected, I should say something instead of just bitching when things go wrong.
Fusion 360 has a new(ish) chat button in the lower right corner of the screen. I got a new error today that I hadn't seen before and after a quick Google search, clicked the little button and typed in the text of the error.
In about ten seconds, I was connected to someone who had the issue nailed down to a problem in the new(ish) machine definitions in about ten minutes, along with a workaround while they kicked the project file to the development team to look into the long term fix.
All in all I was back up and running from a problem that had me paralyzed in less than 20 minutes.
Lots of folks hear about shit not going right, and I am a believer that if something goes much better than expected, I should say something instead of just bitching when things go wrong.
Fusion 360 has a new(ish) chat button in the lower right corner of the screen. I got a new error today that I hadn't seen before and after a quick Google search, clicked the little button and typed in the text of the error.
In about ten seconds, I was connected to someone who had the issue nailed down to a problem in the new(ish) machine definitions in about ten minutes, along with a workaround while they kicked the project file to the development team to look into the long term fix.
All in all I was back up and running from a problem that had me paralyzed in less than 20 minutes.