Motorsports-X
Hot Rolled
- Joined
- Nov 22, 2014
- Location
- Texas
I have to rant.....If this is how "Made in a America" Is gonna treat their customers then Ill buy Japanese Or German. Haas is BEYOND ridiculous.
Number one, How much can a high pressure pump and fittings cost to give a machine thru spindle coolant? The machine is already TSC ready. Not a big deal, we should of bought that option up front, but oh well. But the price tag they put on it... you gotta be kidding.
Number 2. So the machine comes with a 200 hour HSM trial right? WRONG. it comes with a 1 time use trial that you CANT CUT OFF. So Last week, I talk to my guys about how to run these big expensive endmills...light cuts... high speeds, etc... of course, the perfectly capable but governed control wont read the code fast enough so we burn up a tool while its running 40ipm instead of 160. So I figure well I will go ahead and try the trial and see how it works. Punch in the code, and run it again.. PERFECT.
So we run that part, and a few more, adn I ask my guy if he cut the HSM off to save the trial.. This is about a week later. Now mind you, right now we are running 8 Hour shifts, and rougly on about 4 hours a day actual cut time on this machine. So I think, No big deal if we burned up 20 or 30 hours of the trial, just switch it off.
Fast forward a week.
I need to use the HSM again. Guess what, it wont take that Trial code. Not only does the machine COUNT EVERY SINGLE HOUR OF EVERY SINGLE DAY NOT MATTER IF YOUR MACHINE IS RUNNING OR NOT, OR EVEN ON OR NOT but once you cut the trial off, you cant cut it back on anyways!!! This is straight from Haas. We bought a machine thinking we had 200 hours of trial HSM but we dont. We couldnt use all 200 hours even if we wanted to. Even if we had a shop that ran 24/7 in high product, you couldn't use all 200 hours, because the actual hours is what counts. not when the machine or spindle are moving. In my opinion, that is classic bait and switch.
Well Haas.. here is my message to you.. I'm selling this POS vf4. I hate your machine, I hate your business model, and i work for a company that has been run right for a long time and has plenty of money to spend, but before I give you $2500 dollars for a feature the machine should come with anyway, I will give Makino 215k for a real cnc machine that doesnt have some stupid lock that serves no purpose but to aggravate your customers and pad your bottom line. Up until a week ago I had argued for people paying the money for the codes, but now I HOPE someone comes out with a Hack if for no other reason that to screw up your plans. $2500 dollars isnt a big deal, but its the principle of the matter.
Number one, How much can a high pressure pump and fittings cost to give a machine thru spindle coolant? The machine is already TSC ready. Not a big deal, we should of bought that option up front, but oh well. But the price tag they put on it... you gotta be kidding.
Number 2. So the machine comes with a 200 hour HSM trial right? WRONG. it comes with a 1 time use trial that you CANT CUT OFF. So Last week, I talk to my guys about how to run these big expensive endmills...light cuts... high speeds, etc... of course, the perfectly capable but governed control wont read the code fast enough so we burn up a tool while its running 40ipm instead of 160. So I figure well I will go ahead and try the trial and see how it works. Punch in the code, and run it again.. PERFECT.
So we run that part, and a few more, adn I ask my guy if he cut the HSM off to save the trial.. This is about a week later. Now mind you, right now we are running 8 Hour shifts, and rougly on about 4 hours a day actual cut time on this machine. So I think, No big deal if we burned up 20 or 30 hours of the trial, just switch it off.
Fast forward a week.
I need to use the HSM again. Guess what, it wont take that Trial code. Not only does the machine COUNT EVERY SINGLE HOUR OF EVERY SINGLE DAY NOT MATTER IF YOUR MACHINE IS RUNNING OR NOT, OR EVEN ON OR NOT but once you cut the trial off, you cant cut it back on anyways!!! This is straight from Haas. We bought a machine thinking we had 200 hours of trial HSM but we dont. We couldnt use all 200 hours even if we wanted to. Even if we had a shop that ran 24/7 in high product, you couldn't use all 200 hours, because the actual hours is what counts. not when the machine or spindle are moving. In my opinion, that is classic bait and switch. Well Haas.. here is my message to you.. I'm selling this POS vf4. I hate your machine, I hate your business model, and i work for a company that has been run right for a long time and has plenty of money to spend, but before I give you $2500 dollars for a feature the machine should come with anyway, I will give Makino 215k for a real cnc machine that doesnt have some stupid lock that serves no purpose but to aggravate your customers and pad your bottom line. Up until a week ago I had argued for people paying the money for the codes, but now I HOPE someone comes out with a Hack if for no other reason that to screw up your plans. $2500 dollars isnt a big deal, but its the principle of the matter.
