Local Repair Technician - Charlotte, NC Area
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  1. #1
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    Default Local Repair Technician - Charlotte, NC Area

    I'm looking for a good local repair technician in the Charlotte, NC area. Mitsubishi or Mazak techs are outrageous and you gotta pay whether they fix it or not. I have a 96 Mazak SQT 18MS with a thermal trip that I haven't been able to locate, tired of looking/can't figure it out & don't have time to screw with it. Thanks

  2. #2
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    My thoughts are that if you need an expert, then you pay an expert's rate, even if one of his hours costs twice what you charge out at. Your/My broken machine is not skin off anyone's ass but yours/mine, and why should anyone show up and volunteer their time at their own risk? If they did, I'd expect them to charge double what an hourly guy would, it only makes sense. The alternative is to become your own expert, at least so far as you can narrow down the problem to a definable area that you could ask trouble shooting questions about on this website.

  3. #3
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    Quote Originally Posted by ME Newb View Post
    ..... and you gotta pay whether they fix it or not.
    They have a boss that needs to see billings. Sadly the skill level of a huge number of "factory" techs is pretty low. It's a tough job. Too much travel. Lots of guys will do it for a few years then go do something else.

    During the 9 years I did field service, I would not charge if I could not fix or at least identify a customers machine trouble. Sometimes I would identify the problem and let the customer know what it was going to take for a full repair and they would decline to have it done. Those I would bill.

  4. #4
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    Nobody has any recommendations?

  5. #5
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    Quote Originally Posted by Vancbiker View Post
    It's a tough job. Too much travel. Lots of guys will do it for a few years then go do something else.
    I've become pretty good friends with the guy we use. He's really good and in high demand. He considers a 55 hour week to be a light week.

  6. #6
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    Default Local Repair Technician - Charlotte, NC Area

    A guy named Steve Webb is a great Mazak independent service tech, lives somewhere around Charlotte I believe.

    I don't have his contact into, maybe a Google search, or even ask Mazak distributor...?

    Also, a guy named Larry Greene services Mazak's, he's in the tidewater (Hampton Roads) area of Virginia.

  7. #7
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    I use MSB Machine Tool Service near Asheville.
    The guy's name is Scott. 828-686-4136

  8. #8
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    Quote Originally Posted by enslow714 View Post
    I use MSB Machine Tool Service near Asheville.
    The guy's name is Scott. 828-686-4136
    Thanks for the suggestions guys. Scott is coming down next week to check her out


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