Since the screenshots didn't work out so well here is the content of our correspondence:
-----Original Message-----
From: Aaron Elam
Sent: Wednesday, January 20, 2021 3:07 PM
To: Don Foreman <
[email protected]>; Steve Fitche <
[email protected]>
Subject: RE: #000264 Motherboard Upgrade Kit
Don,
The machine was not intended for the handwheels to be used quickly and that is the intended result by the manufacturer. If the need to rapid an axis they should be using the jog switch. That being said, I assume based on what you wrote that you checked at the jog switch and did a continuity check. You should really be checking it for resistance. If it checks out that way, then you either need a new pendant control cable or an AUF. This could get really deep so you would most likely need a service organization onsite, rather than by us via email or phone. You can reach Advanced CNC Technologies, Rocky Schnider at 503-290-9729. Just so you are aware, knowing that you replaced the battery on the single board computer, we will not be able to support anything that fails that may be related to that board in the future without replacing it first.
Aaron Elam – Sales / Tech Support
Electro-Mechanical Integrators, Inc.
Ideas Integrated with Technology
Physical Address:
1 North Second Street, Suite 2
Green Lane, PA 18054
Mailing Address:
PO Box 699
Green Lane, PA 18054-0699
P: (610) 287-4240
F: (610) 287-4241
Electro-Mechanical Integrators, Inc. | Plasma Pipe Cutters | United States
The information contained in this e-mail is based on Electro-Mechanical Integrators technical expertise with similar applications and privately developed test data. The information is provided as a recommendation only and does not constitute a guarantee of performance. Given individual systems and application variables, we would strongly recommend testing under actual application conditions, to confirm actual performance characteristics. Receipt of content without expressed written contrary direction is an acceptance of the content or decision expressed here within. The information contained herein is considered to be proprietary and confidential to Electro-Mechanical Integrators. If you are not the intended recipient please notify us immediately and delete the original message.
-----Original Message-----
From: Don Foreman <
[email protected]>
Sent: Wednesday, January 20, 2021 2:20 PM
To: Aaron Elam <
[email protected]>; Steve Fitche <
[email protected]>
Subject: Re: #000264 Motherboard Upgrade Kit
Hello Aaron,
I soldered in battery holder to the board and with a new battery that part of the lathe is good again. There are two minor problems with the machine that were there even before the cmos battery died on the board.
The manual jog button is not working. I tested the button it is working in forward and reverse but the machine is not responding. The other problem is if the z axis moved too fast manually the screen will error out with an error over limit, hit any key to continue message. If your company has support for these machines by email we would be interested in purchasing those services. The location of the shop makes phone calls pretty unreliable.
On 1/12/2021 1:59 PM, Aaron Elam wrote:
> Don,
>
> That board has a chip battery not meant for being changed. If that is the issue you are running into you can continue to change the settings after it has been powered off and back on again or you can replace the single board computer. Our newest replacement is part number 002544, in stock for $670.00.
>
> Aaron Elam – Sales / Tech Support
>
> Electro-Mechanical Integrators, Inc.
> Ideas Integrated with Technology
> Physical Address:
> 1 North Second Street, Suite 2
> Green Lane, PA 18054
> Mailing Address:
> PO Box 699
> Green Lane, PA 18054-0699
> P: (610) 287-4240
> F: (610) 287-4241
>
Electro-Mechanical Integrators, Inc. | Plasma Pipe Cutters | United States
> The information contained in this e-mail is based on Electro-Mechanical Integrators technical expertise with similar applications and privately developed test data. The information is provided as a recommendation only and does not constitute a guarantee of performance. Given individual systems and application variables, we would strongly recommend testing under actual application conditions, to confirm actual performance characteristics. Receipt of content without expressed written contrary direction is an acceptance of the content or decision expressed here within. The information contained herein is considered to be proprietary and confidential to Electro-Mechanical Integrators. If you are not the intended recipient please notify us immediately and delete the original message.
>
>
>
> -----Original Message-----
> From: Don Foreman <
[email protected]>
> Sent: Tuesday, January 12, 2021 4:35 PM
> To: Info <
[email protected]>; Steve Fitche <
[email protected]>
> Subject: #000264 Motherboard Upgrade Kit
>
> Hello we have an old ROMI- Bridgeport ez-path lathe that has an upgrade motherboard kit from your company. The CMOS looses its memory if the power goes off and trys to load defaults. I want to try replacing the CMOS battery. Do you happen to know its location. I can find its location on the internet for the original board but this one has yours installed.
>
> Thank you, Don
>
> --
> Don Foreman
> Performance Fabrication
> Grants Pass OR, 97527
>
Performance Fabrication Grants Pass OR.
>
--
Don Foreman
Performance Fabrication
Grants Pass OR, 97527
Performance Fabrication Grants Pass OR.