Anybody have any recommendations of people that are EXPERIENCED with DMG and in particular Heidenhain controls that service the Southeast US? We have a DMU-80 with a Millplus IT control that we bought new in 2004. Factory DMG service has become non-existent. We have had an open onsite service case # with them for months, but just keep getting told "trying to work out scheduling to get the right person there". We are running out of ideas here and have a very expensive paper weight as it sits.
We have started looking for other alternatives for service other than factory, but so far on the first two tries we have struck out. Nobody likes a Heidenhain control apparently and bail out. Any Heidenhain control guru's here that know about restoring software, send me a message!
We have started looking for other alternatives for service other than factory, but so far on the first two tries we have struck out. Nobody likes a Heidenhain control apparently and bail out. Any Heidenhain control guru's here that know about restoring software, send me a message!