eTekTool
Aluminum
- Joined
- Mar 13, 2010
- Location
- Cedarburg, WI
I have a bad system program disk for my Mitsubishi DWC 90C and looking for a replacement disk.
When I called Mitsubishi with the part number on the disk BRD-W39W000-A0, they said no problem takes about 2 weeks and the cost is $98.00.
I told them great lets get it coming.....Then it was the "oh wait your machine is not registered with us"
I should have known that this was going to happen.... I was warned about this AFTER I bought the machine.
That is the reason why I have not bought another Mitsubishi machine and never will. Since then I have bought 2 Charmilles Sinkers and Other 2 EDM drills. Charmilles has been great the 2 times I needed to call about parts.
Mitsubishi wanting $1500 just to buy something from them, even when I gave them the part number and he looked it up without a problem. I have no problem paying for tech support, I have done that in the past with other companies. Time is money, I know that. But to order a part? With a part number, that is wrong.
Any other manufactures play this game? Would love to know so I can stay away from their used machines.
If anyone has any resources on software disks please let me know. I have no problem paying for the disk. Just not paying MC Machinery $1600 to buy from them.
Done venting..
Thanks, Chris
When I called Mitsubishi with the part number on the disk BRD-W39W000-A0, they said no problem takes about 2 weeks and the cost is $98.00.
I told them great lets get it coming.....Then it was the "oh wait your machine is not registered with us"
I should have known that this was going to happen.... I was warned about this AFTER I bought the machine.
That is the reason why I have not bought another Mitsubishi machine and never will. Since then I have bought 2 Charmilles Sinkers and Other 2 EDM drills. Charmilles has been great the 2 times I needed to call about parts.
Mitsubishi wanting $1500 just to buy something from them, even when I gave them the part number and he looked it up without a problem. I have no problem paying for tech support, I have done that in the past with other companies. Time is money, I know that. But to order a part? With a part number, that is wrong.
Any other manufactures play this game? Would love to know so I can stay away from their used machines.
If anyone has any resources on software disks please let me know. I have no problem paying for the disk. Just not paying MC Machinery $1600 to buy from them.
Done venting..
Thanks, Chris