geardoc
Cast Iron
- Joined
- Aug 8, 2012
Dear Moderators and Members: I realize you guys get tired of crap posts and people wanting their hands held. I'm at the end of my rope on a purchase I made with HGR that went absolutely HAYWIRE NIGHTMARE CRASH MODE- I need this information as I'm getting reamed. I know this isn't the right place for this but between going to doctors appointments and working, I don't know the taxonomy of where this post can go- can I get some slack just this once and this post stay here ?
Been through their org chart
The highest person they list is their sales manager now. Everyone used to be listed, their sales manager is out of office until April 2.
They want you to call in. I need an email as I need this documented as a purchase has turned into a complete nightmare.
If I call in, I need to record the call and that is just not something I'm ethically willing to do. In my state and in Ohio, so long as one party knows the conversation is being recorded, I can do so. Not cool.
If anyone knows who is the big boss at HGR and has an email, I need to contact him to resolve an issue where a carrier they picked for shipping went completely off the reservation and HGR sales is trying to blame me and charge me.
I'm getting out of anything to do with machining- I love this with a passion- I grew around it walking around a gearcase manufacturing plant and watching gears getting cut- I said forget mgmt, I wanna do this. I let advice from society and other people convince me to go into academia, and I got out and went into being a small manual machine shop that tried to stay afloat and break even- did it cause I loved it. I'm only planning on getting out as this experience and not having a working full size milling machine was not practical, I bought one, this went haywire, and I need to fix it before it gets worse.
TOO LONG DIDN'T READ: GUYS IF ANYONE KNOWS WHO IS MANAGER AT HGR and is ABOVE SALES MANAGER JON FRISCHKORN- I NEED THE EMAIL. I EMAILED FRISCHKORN AND I GET AN OUT OF OFFICE EMAIL UNTIL APRIL 2(so for two months he is apparently gone ?).
Been through their org chart
The highest person they list is their sales manager now. Everyone used to be listed, their sales manager is out of office until April 2.
They want you to call in. I need an email as I need this documented as a purchase has turned into a complete nightmare.
If I call in, I need to record the call and that is just not something I'm ethically willing to do. In my state and in Ohio, so long as one party knows the conversation is being recorded, I can do so. Not cool.
If anyone knows who is the big boss at HGR and has an email, I need to contact him to resolve an issue where a carrier they picked for shipping went completely off the reservation and HGR sales is trying to blame me and charge me.
I'm getting out of anything to do with machining- I love this with a passion- I grew around it walking around a gearcase manufacturing plant and watching gears getting cut- I said forget mgmt, I wanna do this. I let advice from society and other people convince me to go into academia, and I got out and went into being a small manual machine shop that tried to stay afloat and break even- did it cause I loved it. I'm only planning on getting out as this experience and not having a working full size milling machine was not practical, I bought one, this went haywire, and I need to fix it before it gets worse.
TOO LONG DIDN'T READ: GUYS IF ANYONE KNOWS WHO IS MANAGER AT HGR and is ABOVE SALES MANAGER JON FRISCHKORN- I NEED THE EMAIL. I EMAILED FRISCHKORN AND I GET AN OUT OF OFFICE EMAIL UNTIL APRIL 2(so for two months he is apparently gone ?).