implmex
Diamond
- Joined
- Jun 23, 2002
- Location
- Vancouver BC Canada
Hi All:
I've got an ethics question for you all about pricing:
I got a little job a couple of days ago.
It would take maybe 3 hours to do on the CNC mill.
It's cost plus...no quote.
They are in a screaming rush for it.
Yesterday, at the most inconvenient time possible, the motor for the compressor shit the bed.
No compressed air for me, so no CNC mill for me.
Customer is crying for the job.
So I do it on the Bridgeport...now it takes a day.
Do I bill them for a day?
The compressor wasn't THEIR fault, so should they have to pay the extra to have the job run on the manual?
I think not!
They are a pretty good but not spectacular customer that have been with me for a decade.
On the other hand, if they had been willing to wait for another day I could have run it on the CNC, but they weren't.
So fuckem...pay up because I had to stand there turning the handles all frickin' day.
What say ye all??
Cheers
Marcus
Implant Mechanix • Design & Innovation > HOME
Vancouver Wire EDM -- Wire EDM Machining
I've got an ethics question for you all about pricing:
I got a little job a couple of days ago.
It would take maybe 3 hours to do on the CNC mill.
It's cost plus...no quote.
They are in a screaming rush for it.
Yesterday, at the most inconvenient time possible, the motor for the compressor shit the bed.
No compressed air for me, so no CNC mill for me.
Customer is crying for the job.
So I do it on the Bridgeport...now it takes a day.
Do I bill them for a day?
The compressor wasn't THEIR fault, so should they have to pay the extra to have the job run on the manual?
I think not!
They are a pretty good but not spectacular customer that have been with me for a decade.
On the other hand, if they had been willing to wait for another day I could have run it on the CNC, but they weren't.
So fuckem...pay up because I had to stand there turning the handles all frickin' day.
What say ye all??
Cheers
Marcus
Implant Mechanix • Design & Innovation > HOME
Vancouver Wire EDM -- Wire EDM Machining