Bridgeport size 2 axis CNC mill, paid $7,600, shipping from Idaho quoted at $1,350. Now, two months after paying they finally have a truck but truck company wants $1,950 !
I put in writing on emailed PO, when I bought the thing, price $7,600 and assuming no more than $1,350 for shipping.
Truck company says my salesman gave them the wrong zip code, thus the $1,350 quote. My email to sales was something to the effect of you guys make it happen at $1,350 shipping or refund my $7,600 and we'll call it a day.
Sales goes into hiding...no responses to my latest emails, sent twice over two days.
I know his take on this is something like "well, we can't control the shipping cost".....to which my take is I wouldn't have bought the thing in the first place if I had known the shipping quote was meaningless.
Thoughts ?
I put in writing on emailed PO, when I bought the thing, price $7,600 and assuming no more than $1,350 for shipping.
Truck company says my salesman gave them the wrong zip code, thus the $1,350 quote. My email to sales was something to the effect of you guys make it happen at $1,350 shipping or refund my $7,600 and we'll call it a day.
Sales goes into hiding...no responses to my latest emails, sent twice over two days.
I know his take on this is something like "well, we can't control the shipping cost".....to which my take is I wouldn't have bought the thing in the first place if I had known the shipping quote was meaningless.
Thoughts ?