implmex
Diamond
- Joined
- Jun 23, 2002
- Location
- Vancouver BC Canada
Good morning All:
So I need a reality check about inventors in general and a specific one in particular.
Here's the back story:
I get an RFQ from an industrial designer who'd been working for some guy with a degree in optical physics or some such field.
They want me to make some acrylic parts to test out a concept...details are not relevant.
I get some material sent by the customer and an email with instructions and a Powerpoint plus a sketch that looks like it was made in Microsoft Paint.
Simple job so no worries; I cut and polish one for the guy and he comes over to take delivery.
An hour's yapping later and I still can't get him out of my shop.
He insists on calling the guy in California or wherever while he's at my shop, and I get another earful about the next thing I'm supposed to build for them.
So I get some models in Solidworks...they are absolutely abysmal and I have no idea what the hell I'm supposed to make, or what it does.
So I talk to the designer guy (my mistake!) and I tell him I can't quote anything from this Pig's Breakfast (no I didn't phrase it that way to his face or anything but I was sure thinking it)
I get another set of files that are no better about three weeks later and by this time I'm busy so I let more weeks go by and just sort of forget the whole deal.
Then I get a rude and pissy email from California Dude accusing me of not prioritizing HIS crap over the other work I have and how dare I and etc etc.
So I email him back telling him I resent being spoken to in that tone and that he needs to find another vendor.
Now I'm getting emails back...obsequious ones begging me to reconsider, but I'm done with this customer and this project.
I normally try to be as helpful as I can manage, if someone comes to me with a problem.
But somehow I just don't feel like it this time.
What would YOU do to make the emails stop and the guy to finally take the hint?
BTW, this guy wants to spend hundreds not thousands and wants signed NDA's and all the usual, so it's not like he's going to singlehandedly rescue me from destitution.
Cheers
Marcus
Implant Mechanix • Design & Innovation > HOME
Vancouver Wire EDM -- Wire EDM Machining
So I need a reality check about inventors in general and a specific one in particular.
Here's the back story:
I get an RFQ from an industrial designer who'd been working for some guy with a degree in optical physics or some such field.
They want me to make some acrylic parts to test out a concept...details are not relevant.
I get some material sent by the customer and an email with instructions and a Powerpoint plus a sketch that looks like it was made in Microsoft Paint.
Simple job so no worries; I cut and polish one for the guy and he comes over to take delivery.
An hour's yapping later and I still can't get him out of my shop.
He insists on calling the guy in California or wherever while he's at my shop, and I get another earful about the next thing I'm supposed to build for them.
So I get some models in Solidworks...they are absolutely abysmal and I have no idea what the hell I'm supposed to make, or what it does.
So I talk to the designer guy (my mistake!) and I tell him I can't quote anything from this Pig's Breakfast (no I didn't phrase it that way to his face or anything but I was sure thinking it)
I get another set of files that are no better about three weeks later and by this time I'm busy so I let more weeks go by and just sort of forget the whole deal.
Then I get a rude and pissy email from California Dude accusing me of not prioritizing HIS crap over the other work I have and how dare I and etc etc.
So I email him back telling him I resent being spoken to in that tone and that he needs to find another vendor.
Now I'm getting emails back...obsequious ones begging me to reconsider, but I'm done with this customer and this project.
I normally try to be as helpful as I can manage, if someone comes to me with a problem.
But somehow I just don't feel like it this time.
What would YOU do to make the emails stop and the guy to finally take the hint?
BTW, this guy wants to spend hundreds not thousands and wants signed NDA's and all the usual, so it's not like he's going to singlehandedly rescue me from destitution.
Cheers
Marcus
Implant Mechanix • Design & Innovation > HOME
Vancouver Wire EDM -- Wire EDM Machining