Here is the link
Parallel Jaw Plate Set, 6" Any more insults or garbage. The set was purchased DIRECTLY from Kurt.
Yes, actually.
You came in PM's door the "sensationalist", slamming both Kurt and China.
What you HAVE NOT YET told us is what Kurt said or did when you contacted
KURT and told
them you were surprised and disappointed.
I've been a Service Manager or had oversight of it. More than one Company. 150 million or more. I would have an answer for you you might be pleased with. And another if you still were unhappy.
If, OTOH, you had decided to bad-mouth my company on a public forum FIRST without ever BOTHERING to ask what we might do to "get it right for you"?
You would have a full refund, RMA for UPS back, no cost to you, and perhaps $20 for your effort of re-sealing the carton or providing a suitable one.
You would also not have to worry about ever buying my product again.
You would be listed HQ and dealer alike as a known unfavourably biased, back-biting, bad-mouthing, hostile entity of the potentially "blackmail" risk class. Your business unwanted.
Kurt does not come under my authority. I have no idea what they might do or offer.
Apparently.. neither do YOU.
And
you should have already made that contact.