dgfoster
Diamond
- Joined
- Jun 14, 2008
- Location
- Bellingham, WA
Just a quick story. As the title says I needed a small end mill for a few-off job and ordered an end mill to make the cut. This was made by a USA maker and fulfilled by Amazon.
A couple days later a 5.5 pound box of tools arrives in my mailbox. It had stickers on it showing it originated from the supplier, was never opened by Amazon, and simply had a mailing label slapped on it and sent to me, inside were countless taps, tap holders, and end mills of all sizes including the one I ordered.
I called the manufacturer and had a nice chat with the sales rep. He recounted a tale of woes retailing through Amazon and yet continues due to marketing they provide. Understandable.
I put his box, as agreed, less one 5/32” 4-flute carbide end mill in a medium USPS flat rate box and shipped it back to him. He was grateful and reimbursed me, of course, and sent me a few extra bucks to enjoy a lunch somewhere.
Denis
A couple days later a 5.5 pound box of tools arrives in my mailbox. It had stickers on it showing it originated from the supplier, was never opened by Amazon, and simply had a mailing label slapped on it and sent to me, inside were countless taps, tap holders, and end mills of all sizes including the one I ordered.
I called the manufacturer and had a nice chat with the sales rep. He recounted a tale of woes retailing through Amazon and yet continues due to marketing they provide. Understandable.
I put his box, as agreed, less one 5/32” 4-flute carbide end mill in a medium USPS flat rate box and shipped it back to him. He was grateful and reimbursed me, of course, and sent me a few extra bucks to enjoy a lunch somewhere.
Denis