Hi, our shop is new to CNC machining. We bought a new vf2yt last February and now we just bought a new TL-2. We unpack the TL-2 and start cleaning the grease off of it and we noticed that the control pendant was ackwardly in our way and had to lean into the machine to get around it. I assumed that there was a shipping bracket we didn't take off but one glance up and it was obvious that it was a solid arm. Apparently they changed the design in 2014 to the same solid arm as the shorter TL-1. Now all of the pictures on the Haas website show an arm with a pivot as well as the drawings that they sent in the quote and confirmation package. So now we have a machine with horrible control placement where it is awkward as hell to lean into the machine behind the pendant while holding a heavy long workpiece overtop of the tool turret and then trying to set up the tail stock its retarded. Why not use a crane and put it in through the top? Well that handy solid arm blocks anything coming straight down.
HFO says that all new ones are like that and that they haven't updated the pictures,drawings or the 3d cad files. Well it's 2019 and it changed in 2014 and they hadn't updated the Haascnc website? Wtf
Now I could make my own pivoting pendant arm but that would most likely void my warranty if there is an issue and I really don't want that. Nor do I want to break the pendant off trying to wrestle a large workpiece in there.
Does anyone else have this issue and if so what was done to remedy the problem?
HFO says that all new ones are like that and that they haven't updated the pictures,drawings or the 3d cad files. Well it's 2019 and it changed in 2014 and they hadn't updated the Haascnc website? Wtf
Now I could make my own pivoting pendant arm but that would most likely void my warranty if there is an issue and I really don't want that. Nor do I want to break the pendant off trying to wrestle a large workpiece in there.
Does anyone else have this issue and if so what was done to remedy the problem?