Shawn_Laughlin
Aluminum
- Joined
- Mar 28, 2019
My mill is 100 percent paid for so is this something haas forgot change in settings to or is it another crack in the ngc software?
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Why am I getting an alarm for renewal
- Thread starter Shawn_Laughlin
- Start date
- Replies 7
- Views 1,318
J_Copeland
Aluminum
- Joined
- May 13, 2011
- Location
- Warren,Ohio
Call your HFO and they’ll give you a code to enter.
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Sent from my iPhone using Tapatalk
I ask about this a while back because it was just a nuisance. the HFO said "Yes, even though you paid in full they still leave at least one month on there for people that had a snag such as stop payment on the check. After that I understand and didn't bitch too much. So,,, Providing all your payments went through and you are clear they will give you the code no problem.
SeymourDumore
Diamond
- Joined
- Aug 2, 2005
- Location
- CT
Well, yes and no about the NGC
First, G-coder is correct that the machines usually come locked for the first month, but the HFO does have the code in hand.
They don't put it in during install, however will provide it to you immediately upon request.
Now with the NGC...
Apparently, the unlock code gets wiped out during a software update.
That is fine and dandy, except ( twice in my case anyway ) the new software version required a new, different code from the original.
Also provided without any issues, but I had to ask for it nonetheless.
Mike1974
Diamond
- Joined
- Nov 5, 2014
- Location
- Tampa area
Not necessarily. Not sure if dictated by locality or ..? We had 2 new machines installed. I thought I would be ahead of the game and get an unlock code right away. They gave me a new code, but still temporary. We had to wait until we had a few days left before they would give us a permanent code.
SeymourDumore
Diamond
- Joined
- Aug 2, 2005
- Location
- CT
Quite possibly because THEY did not pay for the machine yet.
From what I understand, the HFO buys the machine from Haas, and you buy the machine from the HFO.
If the HFO paid the full amount, they'll have the code.
if they are doing the 30 day thing with Haas, then the code will be a temp.
