Tumbleweed Tim
Stainless
- Joined
- Mar 31, 2002
- Location
- Ramona, Ca. USA
Can this just in time mfg. be a good thing?
Saw this one recently.
Specification: Stress relieve per engineering note: xxxxx
Defective condition: xxxx-x detail and xxxx-y detail of xxxx-z assembly were not stress relieved per engineering requirement.
Root Cause: The Operations Manager errored in judgment as a result of pressure to deliver the product on time and directed personnel to omit the stress relief operation without written authorization from the customer engineering dept. (reported just like that)
Corrective Action:
Impounded parts
Operations Manager suspended
Personnel instructed not to skip operations and report any instances to the General Manager
This is an aircraft part. Critical. We would have never known the parts were not properly processed. Some one at the supplier felt guilty about certifying this and reported this non-conforming material and it was stopped. Happens all the time. Little mistakes here and there. Dimensional ones are allot more obvious because of fit, form, function. Special processing is a bit trickier to catch. My Question is, Is what is good for Toyota and Deere good for all? What happens when all the parts go dock to stock and nothing goes to inspection for audit? If the big guys are saving Mega bucks on inspection and testing then why are not the savings passed on to the taxpayer? Black Hawks are falling out of the sky at a much more frequent rate lately, but seldom make page one when compared to a V22 with 20 on board. Does the Harvard Grad understand enough about manufacturing to dictate Quality? The trend to employ third party inspection companies, with no doubt knowledgeable professional people, but with limited product knowledge and no real accountability or loyalty to any one particular organization is in my opinion trouble that is going to happen. I can clearly see why some might have trouble with nuclear plants wanting to locate in their town. Most of the statistical QC programs are pure dog and pony shows in the aerospace industry. The one that I saw that was really good was a manufacturer of computer hardware, a commercial product with huge volume were 3 sigma actually meant something. They had janitors that new more about statistical quality than most of the big shots at some of the bigger fortune 500 companies. They trained people, and trained them good, in real classrooms with real teachers and real books. What I have seen the last few years is a very poor cheaply run program to say they are doing it because it is imposed by someone else, or is the requirement of some ISO banner they want to fly. A major tire company even proudly displays their certifications in front of their plant after having one of the biggest recalls I can remember. Just in time again? Just my opinion, and it is humble.
Saw this one recently.
Specification: Stress relieve per engineering note: xxxxx
Defective condition: xxxx-x detail and xxxx-y detail of xxxx-z assembly were not stress relieved per engineering requirement.
Root Cause: The Operations Manager errored in judgment as a result of pressure to deliver the product on time and directed personnel to omit the stress relief operation without written authorization from the customer engineering dept. (reported just like that)
Corrective Action:
Impounded parts
Operations Manager suspended
Personnel instructed not to skip operations and report any instances to the General Manager
This is an aircraft part. Critical. We would have never known the parts were not properly processed. Some one at the supplier felt guilty about certifying this and reported this non-conforming material and it was stopped. Happens all the time. Little mistakes here and there. Dimensional ones are allot more obvious because of fit, form, function. Special processing is a bit trickier to catch. My Question is, Is what is good for Toyota and Deere good for all? What happens when all the parts go dock to stock and nothing goes to inspection for audit? If the big guys are saving Mega bucks on inspection and testing then why are not the savings passed on to the taxpayer? Black Hawks are falling out of the sky at a much more frequent rate lately, but seldom make page one when compared to a V22 with 20 on board. Does the Harvard Grad understand enough about manufacturing to dictate Quality? The trend to employ third party inspection companies, with no doubt knowledgeable professional people, but with limited product knowledge and no real accountability or loyalty to any one particular organization is in my opinion trouble that is going to happen. I can clearly see why some might have trouble with nuclear plants wanting to locate in their town. Most of the statistical QC programs are pure dog and pony shows in the aerospace industry. The one that I saw that was really good was a manufacturer of computer hardware, a commercial product with huge volume were 3 sigma actually meant something. They had janitors that new more about statistical quality than most of the big shots at some of the bigger fortune 500 companies. They trained people, and trained them good, in real classrooms with real teachers and real books. What I have seen the last few years is a very poor cheaply run program to say they are doing it because it is imposed by someone else, or is the requirement of some ISO banner they want to fly. A major tire company even proudly displays their certifications in front of their plant after having one of the biggest recalls I can remember. Just in time again? Just my opinion, and it is humble.