laminar-flow
Stainless
- Joined
- Jan 26, 2003
- Location
- Pacific Northwest
Several years ago I shipped a pallet via YRC to a medical facility and after delivery the shipping company tried to add a fee for "limited access deliver". My customer said it was a normal delivery and nothing was different than their usual shipments. After fussing about it they removed it.
Last month I had YRC deliver something to me but dropped off at a friends business to avoid the truck having to go 3 miles out of the way to my house outside of town. I requested a notify before delivery so I could meet the truck at my friends business just to avoid my friend being bothered. They did not call as requested, but a few days ago I still received an additional charge of $15.00 for the phone call (that never happened). I guess I'll burn up an hour Monday sorting this one out.
Next, look for a $5.00 charge if you want the driver to smile upon delivery.
Heads up everyone...
Last month I had YRC deliver something to me but dropped off at a friends business to avoid the truck having to go 3 miles out of the way to my house outside of town. I requested a notify before delivery so I could meet the truck at my friends business just to avoid my friend being bothered. They did not call as requested, but a few days ago I still received an additional charge of $15.00 for the phone call (that never happened). I guess I'll burn up an hour Monday sorting this one out.
Next, look for a $5.00 charge if you want the driver to smile upon delivery.
Heads up everyone...