Change HW on SmoothX ?
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    Default Change HW on SmoothX ?

    Hey!

    As the title suggest, would it be possible to change hardware in the SmoothX controller?

    We constantly run into problems regarding high CPU load. The machine is laggy, and it's very frustrating to work with when you know which
    button to press but it doesn't appear until 0.5 sec later than it should and you end up pressing the wrong button. I guess it's because it uses
    3D model to simulate whatever you program, but because of bad CPU it tends to freeze up. Idle load on the CPU is 80%, and usually at full load under use.
    Also, if the part contains several features it becomes so laggy you can't even operate it "normally", meaning you can't read off positioning coordinates
    reliably as they only get updated ones every 1 - 1.5 seconds. Whereas the older machines (Matrix/Smart) the numbers are probably refreshed at the same
    hertz as the monitor is. Our solution is to split programs in two, while in reality this should not be an issue!

    We talked with our retailer and they said it would be impossible because of unknown reasons. We're really tempted to just buy a new CPU and put it in and see what happens.

    It's unreal how a 1'000'000$ machine uses a 80$ CPU, rendering it useless for anyone with some standards

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    Quote Originally Posted by Mokki View Post
    Hey!

    As the title suggest, would it be possible to change hardware in the SmoothX controller?

    We constantly run into problems regarding high CPU load. The machine is laggy, and it's very frustrating to work with when you know which
    button to press but it doesn't appear until 0.5 sec later than it should and you end up pressing the wrong button. I guess it's because it uses
    3D model to simulate whatever you program, but because of bad CPU it tends to freeze up. Idle load on the CPU is 80%, and usually at full load under use.
    Also, if the part contains several features it becomes so laggy you can't even operate it "normally", meaning you can't read off positioning coordinates
    reliably as they only get updated ones every 1 - 1.5 seconds. Whereas the older machines (Matrix/Smart) the numbers are probably refreshed at the same
    hertz as the monitor is. Our solution is to split programs in two, while in reality this should not be an issue!

    We talked with our retailer and they said it would be impossible because of unknown reasons. We're really tempted to just buy a new CPU and put it in and see what happens.

    It's unreal how a 1'000'000$ machine uses a 80$ CPU, rendering it useless for anyone with some standards

    Looks like this Smooth generation will be where lots of customers start looking for analternative. you are not the only one with this problem.

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    Never heard of any one having that problem. I have seen these machines doing some incredibly complex work without the problem you have. Did you contact Mazak, or one of their dealers? Sometimes dealers are not exactly knowledgeable about what they sell. The controller does run Windows. You may have a problem with the O.S. or the hardware in the computer itself.

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    @Gobo

    Yes, we had service on the machine and they did some software updates and said it would be fine (Which it's not). And from what I understand this is just how the machine is supposed to be.

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    What machine is this on?

    Is it laggy under running a program or under the virtual machining? Running a program should be quick, virtual machining can get bogged down if it's a complicated file.

    If the safety shield while running is a problem you can turn that off with the soft key or an M code. Usually M660 in a program.

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    @ CNC Hacker

    It's on a Integrex I-400

    There's no problems with the machine when you start a new program, or even running a program. But ones the part becomes more complex (and I'm not talking about adding
    3D files here, but simply program in Mazatrol from scratch) the machine starts to stutter. First you notice it when programming, when you start to feel a slight delay between key presses and then it gets worse from there. While running the program you can't safely rely on watching the coordinates (distance to go) as they only get updated every second or so. Any other Mazak (non smooth) we have you can clearly see it counts down the distance in 0.0x increments rather than 0x.xx (metric)if that makes sense. And also as I said, sometimes it just freezes up and then carries on after a few seconds.

    The machining itself is of course flawless. Safety shield gets turned off as a start up routine every day so that's no issue. Machine simulate or 3D simulate is something that never gets done on any of our Mazaks because it's probably faster to just run the part instead. Here we're talking about basic programming and day to day use. If it sounds like I'm talking about overly complex parts then no, we're talking parts that, well, would require a IG rather than a Nexus. I myself is also operating an I400 but with Matrix2 control, and I had to spend two weeks in the Smooth machine. Worst two weeks of my ten years as cnc operator, infuriating experience this machine.

    I'm guessing it's the horrible CPU they use, seeing how it's 80% load while the machine idles. You get next to no juice left to actually run the machine. And when it then creates a 3D model out of your program the CPU quickly reaches 100% usage. Even the Matrix machines starts to lag when running toolpath sim if the part is complex enough, but that is rather rare.

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    Quote Originally Posted by Mokki View Post
    @ CNC Hacker

    It's on a Integrex I-400

    There's no problems with the machine when you start a new program, or even running a program. But ones the part becomes more complex (and I'm not talking about adding
    3D files here, but simply program in Mazatrol from scratch) the machine starts to stutter. First you notice it when programming, when you start to feel a slight delay between key presses and then it gets worse from there. While running the program you can't safely rely on watching the coordinates (distance to go) as they only get updated every second or so. Any other Mazak (non smooth) we have you can clearly see it counts down the distance in 0.0x increments rather than 0x.xx (metric)if that makes sense. And also as I said, sometimes it just freezes up and then carries on after a few seconds.

    The machining itself is of course flawless. Safety shield gets turned off as a start up routine every day so that's no issue. Machine simulate or 3D simulate is something that never gets done on any of our Mazaks because it's probably faster to just run the part instead. Here we're talking about basic programming and day to day use. If it sounds like I'm talking about overly complex parts then no, we're talking parts that, well, would require a IG rather than a Nexus. I myself is also operating an I400 but with Matrix2 control, and I had to spend two weeks in the Smooth machine. Worst two weeks of my ten years as cnc operator, infuriating experience this machine.

    I'm guessing it's the horrible CPU they use, seeing how it's 80% load while the machine idles. You get next to no juice left to actually run the machine. And when it then creates a 3D model out of your program the CPU quickly reaches 100% usage. Even the Matrix machines starts to lag when running toolpath sim if the part is complex enough, but that is rather rare.
    what CPU are you talking about? is this a configuration where screen has its own PC board to run all these ugly Windows applications and then there is another CNC control unit in your electrical cabinet with Mitsubishi 800 series NC control? I would think machining process is controlled by Mitsubishi side - NC unit, all visuals ( probably written in VISUAL BASIC IDE software) are run under PC control.

    If you know know that CPU is loaded 80% , cant it be memory issue? If PC has no enough memory it will be moving data from different areas just to cache it. Like on older stupid Windows PC, windows was allocating virtual memory on HDD and using it as RAM, obviously with half an hour access time.

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    Since Windows is running while machining, go to your Windows side and check your Task Manager and see if some unneeded applications are running in the background. I have never seen this on any of our Windows based Integrexes, or any other Mazak lathe running Windows. Did you buy this machine used?

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    @noname777

    The CPU I'm talking about is indeed the processor which runs the software on the machine, it also runs the graphics as they do not have dedicated GPU.

    @Gobo

    First window show the machine running a toolpath simulation on a rather simple part, where the second window is from the machine being idle.
    The machine is factory new.

    i400load.jpg
    Last edited by Mokki; 03-05-2019 at 04:31 AM.

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    Quote Originally Posted by Mokki View Post
    @noname777

    The CPU I'm talking about is indeed the processor which runs the software on the machine, it also runs the graphics as they do not have dedicated GPU.

    @Gobo

    First window show the machine running a toolpath simulation on a rather simple part, where the second window is from the machine being idle.

    i400load.jpg
    that is horrible. Absolutely horrible. That is what I was talking about. Windows based applications. NC stuff is done in separate control unit. Send it to Mazak Japan, as it is their who develop and support this new and lovely Smooth interface.

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    Have you talked to JB at Ravema head office directly ? If not, you should.
    Have you paid for the machine in full ? If not: You know what to do.
    If none of those works: Write an email to the Ravema main office in Sweden. That makes people jump.
    Sorry I can't help with the specifics, as I haven't used the Smooth control.


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