Griffin
Aluminum
- Joined
- Mar 25, 2008
- Location
- Huntsville, AL
Anybody charging an admin fee to customers or potential customers when they bury you in paperwork? We have a customer that we did a small minimum charge ($35)job for that has sent us 15 pages of paperwork they want filled out to set us up as a vendor to pay us. They will probably have us at least bid on some more work that they had me look at but unless they come up with something else they probably won't exceed $3-5K worth of parts at most. There's been zero approved bids other than the minimum job from above. I'm just curious if others just do as we have in the past and chalk it up to the cost of doing business, or if they are charging for it. I know other businesses charge an admin fee to deal with the paperwork in other industries. We recently had to pay an admin fee to my daughter's daycare for getting all the paperwork processed for example. I've had three customers in the last couple of weeks want this amount of paperwork. I'm not trying to get over on anybody or rip off a customer by overcharging. I'm just looking at is as I could be out in the shop for 2 hours making our shop rate or I could be filling out paperwork that I'm not charging for at the moment. I'm not talking about signing an NDA. Thoughts?