BRHMFG
Aluminum
- Joined
- Oct 9, 2014
- Location
- South Dakota
Business we purchased last year included computers and software include this ACT! program. The office manager supposedly used it to enter all contacts and track phone calls etc. The computer it was on died so we haven't used it. Today I spent several hours getting it installed on our current computer using existing license.
The reason? Customer called that had called a year ago and after paging thru my notebook with no results I thot maybe Act was worth a try. Ended up spending WAY more time with support to get it installed.
Anyway it looks like it may be a good thing IF IF IF the data is actually entered. What I would mainly use it for would be every time a customer called i could enter their contact info and any notes about the call so NEXT time it would be there. You can also set it to remind you to follow up so you can hopefully annoy your customers every 6 weeks with a call.....
Anyone use it?
Is it worth it? Vs scribbling everything in the Jumbo Notebook? (Still will do that but hopefully enter it after the phone call)
The reason? Customer called that had called a year ago and after paging thru my notebook with no results I thot maybe Act was worth a try. Ended up spending WAY more time with support to get it installed.
Anyway it looks like it may be a good thing IF IF IF the data is actually entered. What I would mainly use it for would be every time a customer called i could enter their contact info and any notes about the call so NEXT time it would be there. You can also set it to remind you to follow up so you can hopefully annoy your customers every 6 weeks with a call.....
Anyone use it?
Is it worth it? Vs scribbling everything in the Jumbo Notebook? (Still will do that but hopefully enter it after the phone call)