Machinery_E
Titanium
- Joined
- Aug 19, 2004
- Location
- Ohio, USA
Guy got a piece of equipment from me-the agreement was he would arrange the freight, I'd band it to skid and load it. Customer is out in California, he set freight up through Pitt-Ohio. Got the bill of lading e-mailed to me, printed it out, gave it to the driver, driver signed it, loaded the truck, everything seemed good.
A few days ago I got the invoice for the freight, which was for more than what I sold the equipment for. Customer seems to have fallen off the face of the earth now, so far I can't get ahold of him. Pitt-Ohio in a nut shell is saying they handed the shipment off to a third party trucking company...since the 3rd party trucking company delivered it to a residential address, 3rd party trucking company says they can't bill the customer for the freight charges. Pitt-Ohio said since the bill of lading did not have COL or PPD checked, its a prepaid shipment, thus I must pay the charges.
There is a quote number on the bill of lading the customer got, and Pitt-Ohio seems to be as confused about this as much as I am-any ideas on what to do?
A few days ago I got the invoice for the freight, which was for more than what I sold the equipment for. Customer seems to have fallen off the face of the earth now, so far I can't get ahold of him. Pitt-Ohio in a nut shell is saying they handed the shipment off to a third party trucking company...since the 3rd party trucking company delivered it to a residential address, 3rd party trucking company says they can't bill the customer for the freight charges. Pitt-Ohio said since the bill of lading did not have COL or PPD checked, its a prepaid shipment, thus I must pay the charges.
There is a quote number on the bill of lading the customer got, and Pitt-Ohio seems to be as confused about this as much as I am-any ideas on what to do?