vmipacman
Cast Iron
- Joined
- Nov 21, 2014
- Location
- Virginia, USA
I have a situation where I quoted a design & build project. Not a very big job, just under 10k for a custom device for factory assembling. We met and talked and met and talked. Then they asked for a mock-up so they could check it with the operators, so I did it. Then they asked for a quote. I had forgotten at I already quoted it(I had a different project folder for quotes). And there are several small projects like this with these folks (none of which have been bought), I got mixed up what was quoted previously. Well I requoted 7k higher. They are calling me on it to justify the increase. And from the first quote to the second, the overall design hasn’t changed much, just taken 4 months of working with them. I’m not very unexcited about it at this point.
I feel embarrassed about my mistake. They prob think I’m gouging them. The first quote was ok had they pulled the trigger and we moved quickly to get one under our belts. I wouldn’t have made much but they need several more. The second quote is after I have been through the design in greater detail, plus I have a bunch more time in it upfront, and it’s the number that makes me excited again about doing the job.
How do I justify the new number in a acceptable business-y way? Or do I apologize for the mistake and revert to the original?
I feel embarrassed about my mistake. They prob think I’m gouging them. The first quote was ok had they pulled the trigger and we moved quickly to get one under our belts. I wouldn’t have made much but they need several more. The second quote is after I have been through the design in greater detail, plus I have a bunch more time in it upfront, and it’s the number that makes me excited again about doing the job.
How do I justify the new number in a acceptable business-y way? Or do I apologize for the mistake and revert to the original?