landm1
Cast Iron
- Joined
- Mar 19, 2008
- Location
- Paso Robles, CA
Hello,
Buying a used machine from RESELL CNC, got the inspection complete, asking RESELL to send over an itemized invoice so we could close, instead, on the next business day the sales rep from RESELL CNC sent us an e-mail that claimed they sold the machine for a cash sale with no inspection contingency, they did not need one, for some unexplained reason the clowns at Premier Engineering gave RESELL CNC ours, thanks guys!
Again, our last communication was asking RESELL CNC to provided us with an itemized invoice so we could close and one business day later, when I brought the issue of our signed and accepted purchase order not being honored, here is the response from RESELL CNC management, she sent over reviewed emails between the sales rep and us, she omitted the last one which the sales rep agreed to provide us with an itemized invoice so we could close:
I reviewed the emails from xxxx regarding this xxx (see below). xxxx made two written attempts to express the need for a decision due to a backup buyer. He asked for a commitment by the end of the day on Thursday the 19th and then again on Friday the 20th.
I apologize for the confusion but we did move forward with another customer’s offer and the machine is no longer available.
Unfortunately, we only had one to xxxx our customers and could not hold the machine without a formal commitment. We do not consider a purchase order as a form of formal commitment.
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Not really sure what RESELL CNCs interpretation of "formal commitment" is, at least out here in the west a signed purchase order and agreed upon price is a binding contract, they did not ask for a deposit at any time.
Any comments as to what our next action should be would be greatly appreciated, I am sure we are not the first ones that RESELL CNC walked away from a binding contract due to a better offer from a competitor, perhaps an insider.
As far as Premier Engineering goes, "Thanks Tim" yes, you and Premier Engineering really suck! Pretty sure Premier Engineering was in on it, they sent us a video that proved a high-end Japanese 5 axis machine could drill holes, they did a legit inspection for us last year, this one was probably made to make us walk or their competency has cratered!
Buying a used machine from RESELL CNC, got the inspection complete, asking RESELL to send over an itemized invoice so we could close, instead, on the next business day the sales rep from RESELL CNC sent us an e-mail that claimed they sold the machine for a cash sale with no inspection contingency, they did not need one, for some unexplained reason the clowns at Premier Engineering gave RESELL CNC ours, thanks guys!
Again, our last communication was asking RESELL CNC to provided us with an itemized invoice so we could close and one business day later, when I brought the issue of our signed and accepted purchase order not being honored, here is the response from RESELL CNC management, she sent over reviewed emails between the sales rep and us, she omitted the last one which the sales rep agreed to provide us with an itemized invoice so we could close:
I reviewed the emails from xxxx regarding this xxx (see below). xxxx made two written attempts to express the need for a decision due to a backup buyer. He asked for a commitment by the end of the day on Thursday the 19th and then again on Friday the 20th.
I apologize for the confusion but we did move forward with another customer’s offer and the machine is no longer available.
Unfortunately, we only had one to xxxx our customers and could not hold the machine without a formal commitment. We do not consider a purchase order as a form of formal commitment.
------------
Not really sure what RESELL CNCs interpretation of "formal commitment" is, at least out here in the west a signed purchase order and agreed upon price is a binding contract, they did not ask for a deposit at any time.
Any comments as to what our next action should be would be greatly appreciated, I am sure we are not the first ones that RESELL CNC walked away from a binding contract due to a better offer from a competitor, perhaps an insider.
As far as Premier Engineering goes, "Thanks Tim" yes, you and Premier Engineering really suck! Pretty sure Premier Engineering was in on it, they sent us a video that proved a high-end Japanese 5 axis machine could drill holes, they did a legit inspection for us last year, this one was probably made to make us walk or their competency has cratered!
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