CBlair
Diamond
- Joined
- Sep 23, 2002
- Location
- Lawrenceville GA USA
I have never cared much for the Sandvik catalog, like so many other online catalogs the company organizes it for the customer support and vendors but not for customers.
I just spent two days at home trying to find the boring bars for the fine boring head. And then this morning two hours on the phone with two different people at Sandvik to find that they changed the numbers and there is no real direct link to the catalog page to tell you how to find the new part numbers.
Well there is sort of but it is not obvious and once you leave a page you cannot go back to that page without re-entering the part number of the part they no long sell. GRRR!!!!
What a load of crap! Finally got good part numbers but what a journey, even the tech support guy had a hard time finding it.
Charles
I just spent two days at home trying to find the boring bars for the fine boring head. And then this morning two hours on the phone with two different people at Sandvik to find that they changed the numbers and there is no real direct link to the catalog page to tell you how to find the new part numbers.
Well there is sort of but it is not obvious and once you leave a page you cannot go back to that page without re-entering the part number of the part they no long sell. GRRR!!!!
What a load of crap! Finally got good part numbers but what a journey, even the tech support guy had a hard time finding it.
Charles