cameraman
Diamond
- Joined
- Nov 24, 2014
We have a bunch of high end machines at work. One is a DMG Mori brand new fancy pants thing. Machine is awesome. The interaction with DMG Mori is the worst of any brand. Takes forever to give you very little technical support. Basically no value. Some machines you hope the tradeoff of crappy support of a great machine pans out. For a 40x20 VMC you don't need to make that choice.
You guys are a really high end out fit... You installed a NTX2000 (thingy) on a 4th floor, (as far as I can tell from that wonderfully appalling "new machine" thread? :-) )Was the documentation and various resources that "come" with the machine were they adequate, or was there some basic stuff that would be difficult for anyone to bridge the gap on ? So what you are saying is their phone support/on line support is a bit of a myth? [You guys are very experienced and technically very savy].